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EllieBCrafts

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EllieBCrafts

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Shop policies

Last updated on February 6, 2011
Ellie B welcomes you to her store where you will find quality handmade goods. I aim for 100% customer satisfaction in both service and quality of my goods. I use the best quality materials and products to achieve my creations.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
It is important to me that you are happy with your purchase, so I am happy to refund any item if it is faulty or if it does not match its description. Please convo me with 1 day of recieving your item to arrange its return.

There will be no refund on emailed PDF tutorials or patterns PLEASE ensure you have sent the correct email address.
Payment
I currently only use PayPal but you can still pay with a credit/debit card through PayPal.

Items must be paid for within 48 hours unless via prior agreement. Please convo me if you need time to pay for your shopping.

Please convo me if you need to cancel your order.
Shipping
Shipping is sent within 48 hour after payment has cleared, unless otherwise stated or in the exceptional circumstances e.g. a large order.

Shipping is sent via UK Royal Mail service I always get proof of posting. Overseas is via Royal Mail Airmail service please allow time for your parcel to arrive.
Additional policies and FAQs
I am happy to accept custom request for any item or any size order. Just convo me for more information.