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Elisia

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Elisia

Reviews

No reviews in the last year

Anonymous on Oct 17, 2012

5 out of 5 stars

No problems My recommendations!

Anonymous on Sep 10, 2012

5 out of 5 stars

So cute! And I appreciate your attention to detail on the packaging ;) Thank you.

View all 5 reviews

Shop policies

Last updated on April 16, 2012
Hello and thanks for stopping by ELOA Design. ELOA Design is a place where vintage, handmade, up-cycled and QuarterlyLove subscription service all have a home. ELOA Design is run with the idea of reusing, upcycling and repurposing as much as possible. I hope you enjoy.
The #1 most important ELOA Design policy is if something is not what you expected or if you have a problem with your order, convo me. I want you to be happy with your purchase!
I check for convos twice daily and will respond asap however if you convo me on Friday you may not here back till Monday.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
Payment
I accept payment and major credit cards through PayPal. If you pay with PayPal e-check, please note that your order will NOT SHIP until your e-check has cleared through PayPal. Typically this takes 3-5 additional days. It is always highly suggested you choose an instant payment option as a speedier alternate.
Shipping
I will ship within 2-3 business days after receipt of payment. I package everything myself with great care and try to use recyclable materials whenever I can. If the item is a gift and you need it in a gift box convo me.

For QuarterlyLove your package will be mailed to you once every quarter for the amount of quarters paid for. QuarterlyLove’s shipping fees are included in the subscription price.

I include shipping and handling in my shipping fees. Some items require additional supplies to ship and also a trip to the post office. I do my best to estimate a fair cost to ship and package an item. All items are purchased with this prearranged agreement on the shipping cost. I don't reimburse if less or ask for additional if more, it is a set cost.
Refunds and Exchanges
I do refund handmade items within 30 days of sale minus shipping on a case by case basis. If there is a problem ~ please contact me ASAP before sending item back. My direct email is elisia [at] eloadesign [dot] com.

Vintage items are typically one of a kind and there are no replacements, therefore items over $50, or very fragile items include insurance in the shipping cost to almost ALL customers. Please make sure (especially on large items which may be conceived as valuable by potential thieves) that your shipping address is/has a safe place to leave packages. I'll gladly ship to a work address or include signature confirmation (at an additional cost) if you are concerned about loss or theft. If damage does occur to insured packages you must contact me immediately and/or request an insurance form (or refuse delivery) from the delivery person upon receipt. I will refund for lost packages to US customers, but NOT for packages that are lost after delivery. If the tracking information indicates they have been delivered to the address given, no refunds will be issued.

QuarterlyLove allows you to stop the subscription at any time as long as a package is not on the way however we do not give refunds for packages already sent or received.

I do my best to take good pictures and describe my items well, so there should be no surprises.
Additional policies and FAQs
Although I did not include International shipping I will ship internationally on a case by case basis. Just convo me.