Elviejewelrydreams

Unique Fashion Rich Handmade Jewelry Earrings Necklaces

Kiev, Ukraine · 2120 Sales

Elviejewelrydreams

Unique Fashion Rich Handmade Jewelry Earrings Necklaces

Kiev, Ukraine 2120 Sales On Etsy since 2013

5 out of 5 stars
(445)
Olena Grinn

Contact shop owner

Olena Grinn

DHL Express shipping 5-7 days
$50.00
View all 573 items

About

Your happiness is the reason of our work

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Shop members

  • Olena Grinn

    Owner, Designer, Creator

    (¸.•´ (¸.•`~ ♥ ~ ♥ I love making bright, fashion, sophisticated jewelry with feminine touches, making designs that help women feel beautiful. When women feel beautiful, they feel powerful and have more confidence. Yours Olena

Shop policies

Last updated on April 1, 2016

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
PayPal
If you do not have a PayPal account, you can still use a credit card through PayPal.
Shipping
All ready made jewelry will be shipped within 2 business days.

For order, please allow 1-2 business days for me to fill your order! Custom order could take longer. You will be notified via email when your order ships. Please feel free to email me if you have questions about your order.

Your package will be shipped using USEP “Ukrposhta” (Track Packages).

I send your orders with registered airmail. Usually it takes about 2 weeks to deliver a parcel from Ukraine to USA, UK, or Europe. But sometimes it takes more time, and it takes up to 20 days to deliver to Australia, Canada so please order in advance!

I send all packages marked as gift so that you wouldn't need pay taxes.
Refunds and Exchanges
Repairs
If you receive a damaged product, please let me know within 7 days of receiving the product to be eligible for a no-charge repair.

Repairs outside of 7 days from your order are subject to availability of materials/type of materials and degree of repair. Please email me with your problem (pictures are very helpful!) and I'll do my best to work out a solution. There may be a small materials fee for repairs or replacement of chains as well as return postage for repair jobs.

If you have any questions, please feel free to contact me.


"This is my 3rd order....I love your impressing earrings! I get so many compliments on them! Thanks so much for your speedy delivery too." -- Lauri, Italy
Additional policies and FAQs
FAQ

1 Can I made custom crown or other accessories?
Yes, you can please contact me or make a custom order request.

2 How can I know my order status ,of if I have some question.
please check your message box,usually I will write to tell your the order status every 3 days.
or please write to me,I will reply and help in 24 hours.

3 After you place an order,In how many days you can get your package,and how you will send my order to me?

The shipping will take about 14-18 days.
you can see more information about the shipping in my shop policy -about shipping

4 where can I trace my package.
please check your message box,I will leave a tracing number
and you can find where to trace the shipping in my shop policy-about shipping

5 what can I do if I have problem.
please check Return and Exchange Policy and FAQ & Problem of my shop,and write to me as soon as possible,I will reply and help in 24 hours.

6 Do I need to pay Duty TAX & Import VAT
No, you dont. I ship it as a "gift"

7 The tracing number I give can not be see on Post office’s web.
if you got this problem,please do not worry,and write to me as soon as possible, I will check with my post office. may be they lost the package or they change the tracing number for the package.
If you can not got the package in 1 month after I ship the package,and my post office can not tell me where is the package,it may be lost.
then if you still want the order,I will send you a new package free.
if you do want the order any more,I will pay all your money back.

8 package been send back to me by Post office.
After the package arrived in your country,if the post office can not find your address(wrong address),or can not get in contact with you in 7-12 days, they will send the package back to me,and I will have to pay the back shipping fee.
when you place an order,I have check the address and phone number with you,and when I ship the package,I have leave a message to tell you about the shipping.
so when I get the package,if you want me to send the package again,you will have to pay the shipping fee again.
if you do not want the order any more,you have to pay the shipping fee to your country and the back shipping fee.