Another magical day
Elze's Shop Policies
- Prices in US Dollars. PayPal only, please. If you don´t have a PayPal account, don´t worry, with a valid international credit card you´ll be just fine.
- Please pay IMMEDIATELY, and be sure that you have completed the payment process.
- "If payment for a purchase is not submitted within three days, the seller may cancel the transaction and relist the item for sale" (from Etsy's DOs and DON'Ts http://www.etsy.com/dosdonts.php ). Thought I can wait longer, just contact me!
- If you need assistance, just contact me!
- Items will be shipped within 5 business days after payment has been received.
- Unless otherwise stated, items will be sent by regular airmail. Contact me before purchase if you want your items to be shipped by registered mail (at extra shipping charges).
- International buyers, please allow 10-15 days for delivery.
- If your Etsy mailing address (provided during checkout) doesn't match your PayPal mailing address, your items will be shipped to the Etsy one.
- International buyers, you may be charged with customs fees/taxes when items arrive. If so, I won't be responsible for those fees.
Refunds and Exchanges
- If you´re not completely satisfied with your purchase, let me know within 4 days when of the items. I will gladly refund the sale price (minus shipping price). In order to refund your money, items must first be returned in their original packaging and in the same condition as they were upon receipt. Dirty, used or damaged items won´t be accepted. Please make sure returning items are well packaged, as I won´t be able to refund your money if they arrive damaged. Return shipping fees will be at your own cost.
Additional Policies and FAQs
- A transaction doesn't end with the "buy now" button at checkout, it ends with you receiving your items and being pleased and happy. So feedback will be left once a transaction is completed.
- Buyers, thank you so much for all the positive feedbacks :)
I work in a smoke free & pet free environment.
Thanks for stopping by!
Last Updated February 3, 2011