EmbellishbyJackie's Shop Announcement

Uniquely Designed Handmade Paper Products with a Three Dimensional Feel! Greeting Cards and Cupcake Toppers for Holiday and Everyday! Free Domestic Shipping!

FREQUENTLY ASKED QUESTIONS:
TURN AROUND TIME
Items will typically ship with-in 1-3 business days. If you need items by a certain date, please contact me BEFORE ordering and let me know when you need them by. I have expedited shipping options available that you can select during checkout.

MAILING GREETING CARDS
Many of my cards will require extra postage due to the shape, weight, lumps and/or rigidness and may be considered non-machinable. Please check with your postal provider to ensure that you have the correct postage and have chosen a safe way to send your card(s) to your recipient to avoid damage along the way. Please understand that I cannot be responsible for damage sustained to card(s) mailed by you and/or card(s) returned due to insufficient postage.

STORAGE ENVIRONMENT
My cards are made and stored in a smoke free, pet friendly household.

CUSTOM ORDERS
Please contact me to see if a specific item can be customized and for a quote. I am currently only taking custom request to make minor changes to current items and not taking on any projects that require designs from scratch. Additional fees will apply.

WHOLESALE
Many of my cards are also available for wholesale purchase. Please contact my if you are interested in wholesale.

BACK OF CARDS
My logo is stamped/printed on the back of each of my cards.

PACKAGING
Some of my packs of cards are shown tied with a piece of yarn, the yarn is typically used for packaging and not included on each card.

SHIPPING QUESTIONS:
**PLEASE READ BELOW BEFORE CONTACTING ME WITH QUESTIONS, YOUR SHIPPING QUESTIONS WILL LIKELY BE ANSWERED IN THE INFORMATION BELOW** If you do contact me with a Shipping Question you MUST include the location as to which I will be shipping to. I will be unable to answer your question if I do not know where you are located.

Please note that Shipping time does not include, but is in addition to processing time (which is currently 1-3 Business days). You can see the shipping options available as well as pricing by adding the item(s) you are interested in to your cart and beginning the check out process. On the next screen you are then able to enter your location and view your shipping options.

Standard Shipping is USPS-First Class Mail (Estimated Delivery 2-3 Business Days for domestic packages, Delivery time varies for International packages)

Upgraded Shipping is Available
USPS-Priority (Estimated Delivery 1-3 business days based on origin and destination for domestic packages and 6-10 business days to to major international markets, however actual transit time may vary for origin and destination)
USPS-Priority Mail Express (Overnight delivery to most US locations, Estimated Delivery 3-5 business days to to major international markets, however actual transit time may vary for origin and destination)
FedEx/UPS-Please contact me for a quote (Please provide your location as well as the date you need the item by)

*Delivery times for international packages does not include the time it takes a package to travel through customs.

-Most cards that are $5 or less will be sent with-out tracking. If you require tracking, please upgrade shipping during check-out. Items will be mailed to buyers in envelopes, bubble mailers or boxes to make sure they are not damaged during shipping. You will receive a notification from Etsy when your items are shipped including the tracking number if available.

INTERNATIONAL SHIPPING
Please understand that packages can ship and cross through customs at different rates of speed, this is out of my control. If you would prefer faster shipping, please contact me. I will provide you with the customs number that can be used to contact customs to check on a package.
- Please note that the customer is responsible for all duties, taxes, levies, and other applicable fees for their purchase.

RETURN POLICY:
Please contact me with any issues to work out a solution.

Custom items are not returnable.

Buyer will be responsible for return shipping charges and items must be received in a sell-able condition before refund will be given. I reserve the right to charge re-stocking fees as needed.

All of my cards are handmade. I will do my best to ensure the card you receive matches the picture, however their may be slight variations depending on the supplies that are available.

QUESTIONS?
Please read the entire description for the products you are interested in and contact me with any questions *BEFORE* ordering.

This shop accepts Etsy Gift Cards.