EmbellishedBayou's Shop Policies
Welcome to Embellished Bayou! I specialize in handmade and embellished products perfect for gifts, home accents, or holiday/party/wedding favors. Please feel free to message me with any special requests.
My embroidered items are made using boutique blanks, high quality fabrics and threads and can be made to your specifications. Please allow 7 to 10 business days for completion of your personalized item(s) AFTER payment has been received.
My goal is to provide unique, quality items with a personal flair that are perfect for gifts, favors, or a special treat just for you.
All of my items are made in my smoke-free home studio. The pug occasionally supervises my work, so I cannot claim to be pet-free!
Payment is accepted via PayPal or credit card via Etsy check-out. 4% state tax will be applied to all purchases shipping within the state of Louisiana. CANCELLATIONS ARE NOT ACCEPTED MORE THAN 24 HOURS AFTER PAYMENT IS MADE.
Your purchase will be shipped via USPS within 3 Weeks of receiving payment, sometimes sooner. Additional time may be required for custom orders. A rush fee is available for items needed sooner than my turn-around time. Shipping for most items is via USPS First Class mail. Upgrade to Priority shipping on most items for an additional charge. Insurance and delivery confirmation is available for an additional fee. Once an item leaves my hands, I cannot guarantee shipping times.
**Etsy will combine shipping for multiple quantities of items sent to one address. However, if more than one item is purchased and they are being shipped to separate addresses, I will send you an invoice for each individual shipping charge.**
PLEASE NOTE!!! If there is a discrepancy between your Etsy account address and your Paypal account address, I will ALWAYS SHIP TO THE ADDRESS LISTED ON THE ETSY INVOICE.
Shipping charges are subject to change at any time depending on the current USPS rates and cost of packaging and handling.
If you prefer, FedEx or UPS delivery is available for an additional fee.
International buyers, please contact me for a shipping quote!
Shipping charge overages of more than $2.00 will be refunded.
Refunds and Exchanges
No refunds available on personalized merchandise. If you are not happy with your purchase, please contact me and we will work out a solution together.
Additional Policies and FAQs
Wholesale inquiries are always welcome and are subject to availability based on my current workload. I also do custom orders; just contact me and we will create a special item just for you. Please allow 1 to 2 weeks for completion of your wholesale or custom order AFTER payment has been received. For more information regarding my policies, please contact me through an Etsy conversation or email me at christy [!at] embellishedbayou.com.
When purchasing a personalized item, please make sure to include your personaliztion details in the "Notes to Seller" section of Etsy checkout. Omission of any pertinent information such as size, color, or font WILL RESULT in a delay of your order!
Last Updated September 5, 2014