EmbroideryLab

Embroidered patches and accessories.

Moscow, Russia
5,989 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Welcome to Embroidery Lab!
Keep an eye out for more discounts in our shop!

Announcement

Last updated on May 8, 2021

Welcome to Embroidery Lab!
Keep an eye out for more discounts in our shop!

Items

5989 Sales
 

All Items

Konstantin and Nataliya

Contact shop owner

Konstantin and Nataliya

Reviews

Average item review
5 out of 5 stars
(1056)
See reviews that mention:
Quality 240 Shipping 160 Customer service 133

About EmbroideryLab

Sales 5,989
On Etsy since 2014

Embroidered decorations, accessories and other pleasures of life

We have been engaged in creating designs for embroidery machines for years. All our designs are high quality and created on our own ideas and the ideas of our customers.

The world is developing rapidly, new technologies and opportunities are appearing everywhere. In fact, the first embroidery machine appeared in 1821, however the widespread of digital machine embroidery has started with the development of computer technology.

We do not consider machine embroidery something mechanical and soulless. Embroidery machines are implementation tools for the ideas, just like camera or electronic musical instruments. Although the modern programs have an automatic image processing, the result is not always perfect. That is why we draw all our designs manually using pen and tablet, and a quality of created things is very important for us.

For us machine embroidery is a new type of contemporary art, a way to express ourselves, and the opportunity to share our feelings with the world. On Etsy we present the finished products which are made according to our designs and wishes of our friends and customers. Beautiful, unusual accessories not only brings convenience in your life, but also attract attention. Our embroidered accessories can be wonderful gift for friends and family. With our embroidered patches you can decorate your favourite thing, bag, pillow...

Join us on our journey to amazing Embroidery World!

Shop members

  • Nataliya Ryazanova

    Owner, Designer

  • Konstantin

    Owner, Maker, Customer Service

Shop policies

Last updated on April 7, 2020

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If you do not satisfied with the item:
I always control quality of my creations, as It is very important to me that you are 100% satisfied with your purchase. If for any reason you are not happy with it, please contact me so I may resolve the situation.

Lost Packages:
Package is considered as lost if it doesn't come within 2 months from posting date and tracking info approves that.

We will fill in the claim about the lost on our own.

While the claim is being proceed, we would resend the same items to you or refund the full amount of order - you choose the best option for you.
Payment
We accept payment through PayPal, a secure online payment system that accepts all major credit cards.

If you do not have a Paypal account, you are able to pay with your credit card through the Paypal website (check this step-by-step tutorial on Etsy checkout:
http://www.etsy.com/help/article/361 )
Your items will be made and shipped only after the payment is cleared.

Customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.
Shipping
Shipping adress:
We ship to Etsy Address. Please make sure your Etsy address and Paypal address are the same. If you would like items sent to an alternate or gift address, just let as know.

Shipping method:
All items will be shipped by The Russian Post (with tracking number). If you prefer other delivery services, please let as know.(EMS, DHL, etc.

Terms & Delivery time:
Shipping from Russia to another country usually takes about 20-30 days (sometimes less or more). Domestic delivery takes 1-2 weeks.
Important: We can not guarantee shipping time frame for orders in period of COVID-19 pandemic.

All items will be carefully packaged and sent within 5 business days after payment is received! Some items may need more time. If processing time is more than 5 days - you will find it in item description or as will let you know.
Additional policies and FAQs
Please note that due to different monitors/screens color may seem different from on different screens.

Feel free to convo as anytime!

Helen and Nataliya
Privacy
1. Information we collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.

2.Why we need Your Information and how we use It

We rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. We use your information to provide the services you requested and in our legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

3.Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

4. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 5 years.