Bernadette Mullen on Jun 8, 2014
I have still not received this item, so cannot review. Very disappointed.
jrrunnergirl on Feb 13, 2014
I purchased this necklace for a gift. It was beautiful. Loved everything about it-the color was as described. This piece of jewelry was far better crafted than many you would find at a local department store. Loved it.
cherryg on Nov 20, 2013
Earrings were very pretty and detailed. Shipping was very slow however.
Our jewelry is handmade with quality in mind. Most pieces are made using natural materials and components, so there sometimes will be a slight variation from the listing photo. Many of our pieces are one of a kind creations, and in these cases, the listing photo will be of the exact item you will receive. If you have any concerns or would like to have a piece altered to meet your needs or size, please feel free to contact me. Your happiness is my ultimate goal.
Most of my jewelry is made using sterling silver plated findings over a copper core for durability. Some items will be made from solid sterling silver components and will be listed according in the description. I also use copper and brass from time to time. If you see something that you would like in another finish, please feel free to convo and I would be happy to make it for you, pending the materials are available to do so.
If you see an item, but would like it customized in another color or finish, I would be happy to make something special just for you. Please convo me.
Accepted payment methods
- Accepts Etsy gift cards
- Money Order
Payment via Paypal is required within 3 days of purchase or the transaction will be canceled and the item re-listed.
Please contact me if circumstances prevent you from paying within 3 days or you have trouble with Paypal - it happens sometimes with international orders.
Items will typically ship within 2-3 days (Monday-Friday, once payment is received. It will come nicely packaged in cloth bag. I like to use extra packaging to ensure that your item arrives safely and in its original condition.
Items ship USPS First Class and generally arrive within 2-4 days in the US. Please allow additional time for International orders, sometimes taking as long as 10 days in some locations. We can ship Priority (2-3 day) or Express Mail (1-2 day) upon request for an extra charge determined by location. Please leave request in the message section during payment or contact me in advance.
Please let us know if you would like insurance on your package and we will send a revised invoice. We generally do not have any trouble with packages but will not be liable for lost or damaged packages.
Refunds and Exchanges
In the event that a piece should ever break, please feel free to contact me and I would be happy to fix it for free, minus shipping costs.
Additional policies and FAQs
I love custom orders and teh opportunity to create something unique just for you! I can modify just about any piece in my shop. I can also create matching pieces for most pieces if you would like a set. Just convo me or email me at emeraldmoondesign [!at] gmail.com. Please allow about 1-2 weeks for custom orders.