EmeraldMoonDesign

Naturally Inspired Jewelry

Ohio, United States · 354 Sales

EmeraldMoonDesign

Naturally Inspired Jewelry

Ohio, United States 354 Sales On Etsy since 2009

0 out of 5 stars
(162)

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Jenn Brindle

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Jenn Brindle

Reviews

No reviews in the last year
jrrunnergirl

jrrunnergirl on Feb 13, 2014

5 out of 5 stars

I purchased this necklace for a gift. It was beautiful. Loved everything about it-the color was as described. This piece of jewelry was far better crafted than many you would find at a local department store. Loved it.

cherryg

cherryg on Nov 20, 2013

4 out of 5 stars

Earrings were very pretty and detailed. Shipping was very slow however.

View all 162 reviews

Shop policies

Last updated on December 17, 2011
Welcome to Emerald Moon Design!

Our jewelry is handmade with quality in mind. Most pieces are made using natural materials and components, so there sometimes will be a slight variation from the listing photo. Many of our pieces are one of a kind creations, and in these cases, the listing photo will be of the exact item you will receive. If you have any concerns or would like to have a piece altered to meet your needs or size, please feel free to contact me. Your happiness is my ultimate goal.

Most of my jewelry is made using sterling silver plated findings over a copper core for durability. Some items will be made from solid sterling silver components and will be listed according in the description. I also use copper and brass from time to time. If you see something that you would like in another finish, please feel free to convo and I would be happy to make it for you, pending the materials are available to do so.

If you see an item, but would like it customized in another color or finish, I would be happy to make something special just for you. Please convo me.

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order
Payment
I only accept payment via Paypal (VISA, Mastercard, Discover, American Express) or money order at this time. I tend to prefer Paypal, because personal checks and money orders can often cause delays in shipping and processing. Please note that items paid for by money order will not be shipped until payment is cleared.

Payment via Paypal is required within 3 days of purchase or the transaction will be canceled and the item re-listed.

Please contact me if circumstances prevent you from paying within 3 days or you have trouble with Paypal - it happens sometimes with international orders.
Shipping
Your order will be shipped to the address listed on your Etsyaccount, NOT your Paypal address (if they differ). Please feel free to contact me if you have any special shipping requests.

Items will typically ship within 2-3 days (Monday-Friday, once payment is received. It will come nicely packaged in cloth bag. I like to use extra packaging to ensure that your item arrives safely and in its original condition.

Items ship USPS First Class and generally arrive within 2-4 days in the US. Please allow additional time for International orders, sometimes taking as long as 10 days in some locations. We can ship Priority (2-3 day) or Express Mail (1-2 day) upon request for an extra charge determined by location. Please leave request in the message section during payment or contact me in advance.

Please let us know if you would like insurance on your package and we will send a revised invoice. We generally do not have any trouble with packages but will not be liable for lost or damaged packages.
Refunds and Exchanges
Your satisfaction is guaranteed! If you do not love your piece from Emerald Moon, please contact me within 7 days of receiving the item and I will refund your cost (not including shipping) or exchange for another piece. You are responsible for return shipping costs unless I make a mistake on your order.

In the event that a piece should ever break, please feel free to contact me and I would be happy to fix it for free, minus shipping costs.
Additional policies and FAQs
CUSTOM ORDERS:
I love custom orders and teh opportunity to create something unique just for you! I can modify just about any piece in my shop. I can also create matching pieces for most pieces if you would like a set. Just convo me or email me at emeraldmoondesign [!at] gmail.com. Please allow about 1-2 weeks for custom orders.