EmilyAlexandraDesign

Jewelry

Toronto, Canada · 3 Sales

EmilyAlexandraDesign

Jewelry

Toronto, Canada 3 Sales On Etsy since 2011

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EmilyAlexandraDesign

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EmilyAlexandraDesign

Shop policies

Last updated on November 12, 2012
Hello and welcome to Emily Alexandra Design. We breathe new life into old jewelry by using recycled beads, chains, pendants and fabric and so our creations are one of a kind. The majority of the materials we use have been acquired over the years from local markets in Africa, Central and Eastern Europe and Asia. Enjoy and happy shopping!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
PayPal is the preferred method of payment, however, if you are in love with an item and absolutely cannot use PayPal, please let us know and we will try to accommodate your needs to the best of our ability. If payment is not received within 3 days of purchase, your order will be canceled.
Shipping
We always ship using the address that has been indicated on your Etsy account. 

The shipping prices include the cost of packaging and we ship using the Canadian postal service (recorded delivery).

Sometimes there may be a delay in delivery time for reasons that are out of our control (i.e. postal service and customs in the country of destination). As a result, please allow 1-2 weeks for delivery in Canada and 2-4 weeks for delivery outside Canada. Note for international buyers - the full price paid is indicated on the package we ship to you (excluding shipping) for customs purposes, so the destination country may impose extra fees, taxes, duties for you at the time of delivery. As a buyer you are responsible for all customs fees so please check with your local customs agency before purchase. Upon request, items can be shipped by courier but please note this will incur additional charges for the buyer.
Refunds and Exchanges
Given the fact that the materials for the designs have been collected over time, our items are unique and pieces as seen on Etsy are sold on a first come, first served basis. If there is a sold item you like and would be interested in finding out whether different variations are possible, please feel free to drop us a line so we can discuss other options with you based on the availability of materials.

Your satisfaction and enjoyment from the uniqueness of your piece is very important to us. If you are not 100% satisfied with your item, we will offer exchanges or refunds within 7 days after it has been delivered to you. If, for some reason, you need to cancel an order before it has been sent to you, we will make sure that you get a full refund. We are sorry but we cannot refund the cost of shipping if your purchase has already been shipped but will cover the cost of you shipping the item back to us.
Additional policies and FAQs
We are always looking for new ideas and would be happy to take custom orders. Please just send us a message with the details of your request and the price you are hoping for, and we will get back to you as soon as possible with a sample item so you can view it before purchase.

The average turn around to ship an item is usually three days. If we experience a delay due to unforeseen circumstances, we will communicate this with you.

Emily Alexandra Design will be donating $2.00 from every purchase to the Alzheimer’s Society of Canada.