Emmaverajewelry
Announcement
Welcome to our shop Emma Vera Jewelry! SHIPPING WORLDWIDE NOW 🌍
💓 $ ENJOY 15% OFF NOW $
Thank you for supporting small businesses like ours🙏
▪️Please read our shop policy to learn more about our shop.
Items
All Items
Reviews
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Shannon Naster on Jun 5, 2023
5 out of 5 starsJust wanted to say how perfect my claddagh ring was and arrived nicely packaged and just the right size to wear to work… thank you again
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Gina on Jun 3, 2023
5 out of 5 starsI love my ring! It’s beautifully made and just what I wanted! Thank you! 🤗
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Patty on Jun 7, 2023
5 out of 5 starsI love the wave ring. It was exactly what I wanted and the quality is great.
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About Emmaverajewelry
A timeless, contemporary jewelry brand
Shop members
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Tatiana G
Owner, Customer Service
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Nestor D.
Assistant, Photographer
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
Privacy policy
More information
Frequently asked questions
SHIPPING:
*All packages are ship with the United States Postal Office. Once your order has been processed and ship, is out of our control.
* Please make sure the address provided is correct, we will not ship your goods to unconfirmed addresses.
* We offer Priority Mail insured, FedEx option is available for purchase.
-First Class Mail: Approx. 5-7 business days
-Priority Mail: Approx. 2-5 business days
-FedEx: 3 business days
MISSING, NON DELIVER, DAMAGE PACKAGE:
Your satisfaction is our priority, Please purchase insurance, we will not be able to process an insurance claim on your behalf or issue a refund if insurance it's not purchased.
Missing packages marked "delivered" can sometimes be misplaced. Check with your local post office. In most cases, they can locate it for you. (We will not process a refund, or send a new item if your package is marked "delivered'' or insurance if it's not purchased). Packages do get lost sometimes, please add insurance.
REDIRECTING ORDER:
If you would like us to ship your order to another address, please contact us right away! We are unable to redirect orders once they have been dispatched.
RETURN POLICY:
If for any reason, you are not completely satisfied with your order, you may return it for a refund or exchange. Please keep in mind that shipping cost will not be refunded. We do not charge any restocking fees
-Contact us within: 7 days of delivery
-Please ship items back within: 14 days of delivery
-Must be in brand new, unworn condition & in their original packaging (INCLUDING BOX)
-We do not accept items returned in an envelope.
-Definition of unworn (No scratches, no discoloration, stones as shiny as they were when we shipped your package)
-If items or items are return damage it will be return at the customers expense, this items would not be able to be resale
-Buyers are responsible for return shipping costs.
EXCHANGES & REFUNDS
*Please contact us within 7 days of delivery.
*REFUNDS: If discounts were applied and you receive free shipping, this will be deducted from your refund if you decide to do a return.
*Buyers are responsible for return/exchange shipping cost. We offer the return/exchange label for our customer’s convenience at a more accessible price than buying directly with the Post Office, but you can purchase the labels directly at the post office if you choose to.
Our lines of communication area always open!
Feel free to contact us anytime ❤
Tatiana G
@Emma Vera Jewelry