EmpatheticElephant is taking a short break
Note from shop owner
Warren on Feb 13, 20235 out of 5 stars
Total poop! Ha! Love it. Fooled a the stiff people I know.
Angela on Jan 17, 20235 out of 5 stars
Funny gift! everyone loved it
Sara on Dec 11, 20225 out of 5 stars
These airplane soaps came out so cute! I am so excited to give them as a gift. They smell great and the shipping was so fast. I am very happy with my purchase!
Madison on Dec 7, 20225 out of 5 stars
The soap smells soo good! Will be ordering again!
M. on Feb 19, 20235 out of 5 stars
This is a lovely "Heart Soap Set," and it's even prettier, in person! It makes a perfect addition, to my gift! I'm glad "Unscented" is an option (since I don't know the couple's taste, in scent). I'm so happy I picked this particular (2) HEART SET!
Chris on Jan 13, 20235 out of 5 stars
Love! Will come back to shop for more. Thank you!
Chris on Jan 13, 20235 out of 5 stars
So cute! Thank you
Jan on Jan 7, 20234 out of 5 stars
It would look better without the fly. That the only thing that makes it look fake
Lia responded on Jan 7, 2023
Hello Janet, thank you for the review. We are disappointed that you felt the artificial fly included on the soap made it appear fake. Please, do not be afraid to message us first if you feel there is an issue with your order. We would be more than happy to recreate the soaps without the fly if given the chance. Our top priority is a happy customer experience. Best Wishes.
bpatadia7 on Jan 4, 20235 out of 5 stars
Shipping took some time.
Raina on Dec 14, 20225 out of 5 stars
Loved this! Will make the perfect Christmas gift!
An Elephant Never Forgets....
Owner, Designer, Dreamer
Registered nurse by day and craft-a-holic by night (and on most weekends). Crafting is my guilty-pleasure! My shop is trade friendly! Convo me if you're interested in a trade.
Customs and import taxes
Returns & exchanges
Frequently asked questions
We welcome wholesale inquiries! Please contact us for more details, and we will be in touch promptly.
Empathetic Elephant is NOT liable for orders delayed or undelivered by your postal carrier where we provide proof of shipment via the tracking number provided by USPS and shipped to the address provided on the customer order.
Summer Shipping Season
Goat Milk Soap and candles may soften in transit during Summer months, upgraded shipping is highly recommended.
We cannot be held responsible for items that are damaged in transit. This includes situations where an order/shipment sits in a hot mailbox or porch on a summer day and melts.
We are happy to ship to where you work or to another location of your choosing to prevent your order from sitting out in extreme heat all day. We are also happy to ship using FedEx which keeps your shipment cool until it is delivered (unlike USPS and UPS which do not have air conditioned trucks). Please contact us if you would prefer your order be shipped via FedEx.
If your order is a gift and you would like it mailed directly to the recipient, please enter in their address at checkout. If you would like a note or gift card included with the packing slip, you can type it out in the "notes to seller" section at checkout.
Custom and personalized orders
We love to work with our customers to create custom products. We have created baby shower favors, wedding shower favors, gifts for parties, birthdays, anniversaries and more. Our custom orders do require more time than off-the-shelf items. Please get in touch with us to discuss your ideas!
Most soaps, candles and floral decor items are made to order and ship in 3-5 business days. Large orders will take longer, as may orders placed in November and December. If your order is time-sensitive, please let me know.
When possible, your item(s) will be shipped using recycled, re-purposed, and/or biodegradable shipping materials. Most often, the bubble wrap and packing peanuts will be on their second or third tour. I don't buy packing peanuts. I reuse them from items that I have shipped to me. I encourage you to reuse any that I send in your packages!
Additional Soap and Candle Notes
-All items are handmade in small batches. Please afford for slight variations in appearance as no two batches of product are identical.
-Some fragrance notes (especially vanilla) may turn our products different shades of brown/tan but they are still safe to use.
-Phthalate free essential oils are used in our products.
-Our candles are hand-poured and are made with 50% soy wax and 50% food grade paraffin wax.
A quality bar of handmade soap will often "sweat" in humid weather due to the high content of natural humectants.
When natural soap sits out in humid conditions, glycerin (a humectant) in the soap will draw moisture out of the air and onto the soap, causing "sweat".
There is nothing wrong with your soap and it is not melting, it is just the glycerin and other natural humectants doing their job.
Please understand, when you receive your soaps during humid weather conditions, some of the soaps and wrappers may be damp or wrinkled from the natural "sweat" of the soaps.
How to combat softening/melting
On extremely sunny or warm days, it is best to pop your package in the fridge or freezer for 15 minutes before opening. This will help to combat softening and/or melting.