EmpireNoir

Instore Policies
Cancellations, Refunds, and Returns
All sales are final for ready-made items. Cancellations will not be accepted and refunds will not be issued.
For Pre-orders and Made to Order items, if you need to cancel you must do so within a week of placing your order. Past the one-week mark, only partial refunds will be given for cancellation as to cover the cost of materials.
Full refunds will only be issued if the item is not as described (size different than described, wrong items were shipped, etc,). If for any reason you are unhappy with your item, please send a message through Etsy.

If a return/exchange needs to be made, shipping costs are the responsibility of the buyer.

This policy is liable to change at any time.

Shipping policies
Domestic Shipping within the United States of America will ship First Class. A tracking number will be provided upon shipment.

For international packages, I mail First Class International. There is no tracking or insurance for this option, and it takes about 2 weeks to 1 month to receive your package. If you would like a shipping upgrade, please send me a private message and I will adjust the price for you.
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• Ready go orders will ship within 1 to 2 weeks of ordering
• Pre-order and made to order orders ship within 2 weeks after the production time frame