EmpressStationery

Empress Stationery

Birmingham, Alabama · 3243 Sales

EmpressStationery

Empress Stationery

Birmingham, Alabama 3243 Sales On Etsy since 2008

5 out of 5 stars
(576)

Announcement   Our wood-mounted rubber stamps are the perfect gift for new homeowners, newlyweds, or yourself! Personalized just for you, one of our return address stamps is a must when addressing invites to your next gathering! Thank you so much for visiting our shop!

Announcement

Last updated on Jun 11, 2018

Our wood-mounted rubber stamps are the perfect gift for new homeowners, newlyweds, or yourself! Personalized just for you, one of our return address stamps is a must when addressing invites to your next gathering! Thank you so much for visiting our shop!

Jessica and Sarah Stalnaker

Contact shop owner

Jessica and Sarah Stalnaker

Reviews

Average item review
5 out of 5 stars
(576)
View all 576 reviews

Shop policies

Last updated on January 13, 2016
Hello and welcome to our little shop! We are so happy you're here, and we look forward to working with you. We love creating pretty paper and stamps just for you!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
If you are unsatisfied with your product in any way, please email us at jessicaempress [!at] gmail.com and we will work with you to correct the problem.

If you need to cancel an order for any reason once the order is placed, please email us at jessicaempress [!at] gmail.com and we will cancel the order and refund you 100%.
Shipping
***PLEASE BE SURE THAT YOUR MAILING ADDRESS WITH ETSY IS CORRECT PRIOR TO PLACING AN ORDER***
We will ship to the address that is provided by Etsy. We cannot change the address from that point because of our shipping process.

***ALL STAMPS REQUIRE 10 TO 12 BUSINESS DAYS (WEEKENDS/HOLIDAYS NOT INCLUDED) AFTER STAMP APPROVAL BEFORE SHIPMENT***

We cannot change the processing time for stamps due to the nature of the product and how it is made.

Our stamps are shipped through USPS, and upon shipment, you will receive a tracking number through Etsy.

***Please note, once stamp has shipped and delivery is confirmed through tracking, we are no longer responsible for the stamp being received***

Shipping times differ state by state. We ship from Birmingham, Alabama and typically see a 2 to 3 business day delivery time after shipment.

We no longer offer rush shipping. We apologize for any inconvenience.

***Please note, during the Christmas season (usually beginning in mid-November), delivery times through USPS is much more delayed than normal. Delivery time can be up to 10 business days.
Additional policies and FAQs
FREQUENTLY ASKED QUESTIONS

- After I have purchased a stamp, when will I receive a proof?
You will receive a proof within 3 business days. All communication will be through your Etsy Account. A proof will be sent to you though an Etsy conversation, so we can better track your order with us. We are no longer emailing proofs.

- What if I see change(s) that need to be made to my proof?
Simply reply to us and let us know the change(s) you need and we will return a revised proof to you.
***Please note, we are able to change misspellings, or correct information that may not have been correct when initially provided. However, we cannot provide different font options than the font that is shown in the original design. We also cannot make any changes or modifications to the original design that is shown in the listing. If you feel that you need either of these changes, you will need to purchase our custom stamp listing.***

- When will I receive my stamp after I have approved my proof?
Once approved, your stamp will take 10 to 12 business days to process, and will ship via USPS. You will be provided with a tracking number through Etsy.

- Can I rush my order?
We are currently not able to offer rush orders for stamps. We apologize for an inconvenience.

- Do you offer discount rates for multiple stamps in one order?
We currently do not offer discounts on multiple stamps.

- Do you offer any additional sizes of your stamps?
We currently are only offering our 2 x 2, 2.5 x 2.5, 1.5 x 3, and 2 x 3.5 size stamp.
Privacy
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information We Collect

To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you are ordering. You may also choose to provide us with additional personal information (e.g., for a custom stamp) if you contact us directly.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) Providing and improving our services. We use your information to provide the services you request and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: four (4) years.

Transfers of Personal Information Outside the European Union

Empress Stationery, LLC is a limited liability company headquartered in the United States of America. We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside the European Union, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the European Union, you have a number or rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. These rights are as follows:
• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (such as where we are obligated to store data for legal reasons) we will generally delete your personal information upon request.
• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


How to Contact Us

For purposes of EU data protection law, Sarah Moore is the data controller of your personal information. If you have any questions or concerns, you may contact us at collection [!at] empressstationery.com. Alternatively, you may write to us at:

Empress Stationery, LLC
C/O Sarah Moore
1211 28th Street South, Suite 204
Birmingham, Alabama 35205
United States of America