EnVilleWatercolors

En Ville Watercolors

New York, United States

EnVilleWatercolors is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

EnVilleWatercolors is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on October 24, 2017
Welcome to En Ville Watercolors!

This Etsy shop offers a selection of my works, but check out www.kirstencompitello.com for more - and if there's something specific you're interested in, please contact me!

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
Returns and exchange details
I will offer refunds on all pre-made (not custom) products. The item must be returned to me within 14 days of delivery in order to process a refund and must be in its original condition. Custom products are non-refundable. Return shipping is your responsibility.

Exception: If the item is damaged in transit, any order (including custom) may be refunded. I must be notified within 3 days of delivery. Evidence of the damage may be required for insurance. Return shipping will be covered or waived. Paintings are packaged with protective reinforcement to minimize this risk.
Payment
I currently accept credit, debit, and gift cards.
Shipping
I ship by USPS Priority Mail within the United States and always provide a tracking number. For orders outside the USA, I will select the optimal shipping service. All products are shipped in archival plastic sleeves and include cardboard reinforcement. Reinforcement for cards will be minimal, while prints and original wall paintings will have more extensive protection.

I have begun to offer calculated shipping on some prints. In order to protect original paintings, I prefer to ship those priority. I will consider other shipping options on a case-by-case basis if you make a request.
Additional policies and FAQs
Custom orders are welcome. They will be accommodated as quickly as possible. Depending on the size, theme, and my workload, a small painting will usually be done that week and a large one usually within 2 weeks.