EmporiumOfMagicCo

Keychains and Stickers

Pasadena, California
4,483 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Hello and welcome! If you have any questions about our products please feel free to send a message about the product. Processing times is about 1-3 days and ships out of Pasadena, California.

Announcement

Last updated on Apr 8, 2021

Hello and welcome! If you have any questions about our products please feel free to send a message about the product. Processing times is about 1-3 days and ships out of Pasadena, California.

Items

Jasmine Lim

Contact shop owner

Jasmine Lim

Reviews

Average item review
5 out of 5 stars
(1047)
See reviews that mention:
Quality 146 Shipping 70 Customer service 64

About EmporiumOfMagicCo

Sales 4,483
On Etsy since 2011

About Emporium Of Magic™

Hi my name is Jasmine! Emporium Of Magic™ is my Etsy store where I create and sew handmade masks. I started off making these washable masks to help donate to hospitals in need; I have a few friends who work in the medical field and I wanted to help as much as I could due to Covid 19. Since then, I decided to create more fun masks for the public and I wanted to give everyone the opportunity to stay safe while wearing a fun and stylish mask they will love. I hope you will like what I've created.

Shop members

  • Jasmine Lim

    Owner, Designer, Maker

    Jasmine is the creator of EmporiumOfMagic™. She designs, creates and photographs her handmade items.

  • Mama Lim

    Shipper, Assistant

    Mama Lim helps prep orders and packages orders for Emporium Of Magic.

Production partners

  • Print Company

    LA, CA

    This company prints our stickers on high quality materials.

Shop policies

Last updated on December 6, 2020

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
There will be no returns or exchanges due to sanitary and health reasons.
Payment
✧・゚:* Hello Magicial Friends *:・゚✧

Thank you for shopping with Emporium Of Magic Etsy Shop! We appreciate you and we hope you are having a lovely day. We wanted to send over some important policies with your order. All of this information can be looked at on our website https://www.etsy.com/shop/EmporiumOfMagicCo

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::: SHIPPING :::

We ship through USPS and Etsy. First class shipping (3-7 days). Priority shipping (1-3 days).

If you would like to upgrade your order to Priority Shipping please contact us here with the account you ordered on and we can talk about the extra fee for this option.


::: SHIPPING IS NOT PROCESSING TIMES :::

Depending on what you have ordered, processing time is generally about 1-2 weeks as of 10/7/2020.

Rush Order: This is where we push your order in front of everyone else's in order for you to get your package sooner than what is stated on Etsy. Contact us if you’d like to have a rush order, this is an extra fee. This option is not guaranteed. We are limited on how much rush orders we can manage due to the amount of orders that have already been placed.

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::: WRONG ORDER / WRONG SHIPPING ADDRESS :::

Please double check your order and shipping address.

If you have made a mistake, let's fix it.

1. Place your new order first.
2. After placing your new order we will cancel your previous order with the incorrect information.

This is the best and easiest way to solve the problem.


::: DOUBLE CHECK YOUR ADDRESS AND ORDER :::

Orders will be shipped to the address you have on file with etsy/Paypal. Please check it prior to submitting an order and upon checkout! Anything returned to me due to an incorrect address will result in new shipping charges, which will be the responsibility of the buyer. There will be no shipping refunds on missing packages due to an incorrect address. It is the buyer's responsibility to double check their billing, shipping, product information.

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::: CANCELLATION :::

We do not accept cancellations once the shipping label for your item is printed. When shipping labels are printed this means your order is already in the process of being created and being sent out to you. We may also have started creating your items without having the shipping label printed, if this is the case we will let you know but if we haven't then we are happy to cancel your order.


::: OUR POLICIES :::

You can read our full shop policy on our etsy shop on the bottom of the page.

In short - We do not accept returns/exchanges/cancellations due to sanitary and health reasons.


::: INSURANCE FOR YOUR ORDER :::
Orders over $30 (not including shipping) automatically have insurance covered at no charge to you.
Please read over the terms of the insurance that was added to your package. www.shipsurance.com/etsy/terms

If you would like to add insurance to your order, please contact us (this is an extra fee).
Note: Packages that says delivered can not be covered by insurance. At this point, there is not much that EmporiumOfMagicCo/Etsy/USPS can do. We believe the package has safely arrived to your location. If you do not believe this is true, buyer will need to contact the Postal Office near their address location and talk with them to see where they actually delivered the package. They have a GPS location and always scan the packages before dropping it off. Provide them the tracking for your package. This is located on your order.

To track your purchase:
1. Sign in to Etsy.com or the Etsy app. If you don’t have an Etsy account, learn how to track your order.
2. Click the Your Account icon.
3. Click Purchases and reviews.
4. Find your order. On the Etsy app, tap your order.

5. You’ll see the shipping status to the right of your order:
• Not Shipped: The seller hasn’t shipped the order yet or didn’t update the order on Etsy.
• Label Created, not yet in system : The seller has printed the label and is working on your order.
• Shipped: The seller marked the order as shipped.
• In Transit: The seller added a tracking number and the package has left the shipping facility.
• Track package: If the seller added a tracking number, you’ll see Track Package. Click Track Package to see more tracking updates.

You can also see shipping information in the shipping notification emails for your order. Click Track Package in the email notification to view the status of your delivery.

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Problem with your order?

Please contact us and let us know your issue. We’d be happy to help you!

Be mindful that we are not a big corporation and we are a handmade shop. Treat us with respect and we will do the same. We do not tolerate inappropriate behavior as this is not how people should be treated.

Thank you for understanding.

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By ordering from EmporiumOfMagicCo, buyers are accepting that that they have read all of Etsy and this shop's policies. Buyer understand that there are no refunds or exchanges due to health and sanitary reasons.

Buyer also agrees that they have read over their detailed information while checking out knowing what they have ordered.
Shipping
Once an item is shipped to USPS and states that your package has been delivered, we do not have the responsibility of lost or stolen packages. We can help and guide you to find the package with USPS, but packages that are delivered can not be replaced or discounted/refunded.

To avoid stolen packages, let us know you'd like to opt in signature confirmation for your order and we can discuss the next steps to ensure your package gets to you safely.

::: DOUBLE CHECK YOUR ADDRESS AND ORDER :::

Orders will be shipped to the address you have on file with etsy/Paypal. Please check it prior to submitting an order and upon checkout! Anything returned to me due to an incorrect address will result in new shipping charges, which will be the responsibility of the buyer. There will be no shipping refunds on missing packages due to an incorrect address. It is the buyer's responsibility to double check their billing, shipping, product information.
Additional policies and FAQs
By ordering from EmporiumOfMagicCo, buyers are accepting that that they have read all of Etsy and this shop's policies. Buyer understand that there are no refunds or exchanges due to health and sanitary reasons.

Buyer also agrees that they have read over their detailed information while checking out knowing what they have ordered.