*~*of New Mexico *~*
EnchantedLeather's Shop Policies
Enchanted Leather of New Mexico
Payment can also be made directly through PayPal, Etsy and I accept Etsy gift cards. I ask that payment is made immediately after placing your order.
If your payment through PayPal is an E-Check it will take 3 to 5 days to clear, I will ship your order after the E-Check has cleared.
I require payment on all custom orders in advance. No refunds or returns on any order.
Your order will be shipped after payment is received. I ship to a USA address only. Orders ship Tuesday - Saturday. Normally your order should arrive within 2 to 6 days from the time it is shipped.
Shipping within the USA via USPS with delivery confirmation. Please provide a USPS shipping address. If I am unable to ship your order to the address you have provided I will contact you. If I do not hear from you within a reasonable amount of time I will cancel you order and refund your payment.
If you payment is a PayPal E-Check it will take 3 to 5 days to clear, I will ship your order after the E-Check has cleared.
I am now shipping smaller items to Canada. Any item that can be shipped via USPS First Class Mail can now be purchased and shipped to Canada.
I have chosen not to ship internationally as it is my responsibility to ensure compliance with domestic, international, and individual country rules and regulations for mail-ability.
Refunds and Exchanges
Please contact me if there is any problem with your order. If you have not received your order I will have a tracking number to trace it.
Additional Policies and FAQs
Do you need a bag or case a custom size? Find something you like in my shop but want it just a little different? Contact me using the "conversation" tab at the top of the page and let me know what you want. After the details are worked out I will give you a quote. I will then post your order so you can finalize the purchase. All custom orders must be paid in full in advance. No refunds on custom orders. Please be aware that not all colors of leather are available, and shades will vary from batch to batch. I am currently using deerskin leather and top grain cowhide leather. I use quality materials and keep my prices as low as possible.
* I will not alter an item already listed. If you purchase an item from my shop that will be the item you receive. Please contact me if you want a customized item before you make a purchase. Some items have options, please read listing carefully and know what you are purchasing.
Last Updated December 26, 2013