EnchantedSoulUK

Enchanted Soul UK

Fareham, United Kingdom

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Please Note: Due to a bereavement in the family there may be a small delay in processing orders and replying to convos. If you have an urgent request or order please let us know and we will do our best to accommodate, or contact you if we cannot.
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Welcome to our shop! Here you will find an eclectic range of unique and unusual handcrafted artisan jewellery, accessories and gifts. All items are limited quantity or one of a kind. Handcrafted in the UK using the finest quality materials and components, with the greatest attention to detail.

Announcement

Last updated on Apr 13, 2021

Please Note: Due to a bereavement in the family there may be a small delay in processing orders and replying to convos. If you have an urgent request or order please let us know and we will do our best to accommodate, or contact you if we cannot.
***************************************************
Welcome to our shop! Here you will find an eclectic range of unique and unusual handcrafted artisan jewellery, accessories and gifts. All items are limited quantity or one of a kind. Handcrafted in the UK using the finest quality materials and components, with the greatest attention to detail.

Items

 

All Items

Jo and Lynda Hadley

Contact shop owner

Jo and Lynda Hadley

Reviews

Average item review
5 out of 5 stars
(126)
See reviews that mention:
Quality 41 Shipping 22 Customer service 13

About EnchantedSoulUK

Sales 364
On Etsy since 2012

Enchanting Creations For All Occasions...

Welcome to Enchanted Soul UK, where you will find enchanting creations for all occasions.

We create one of a kind, bead embroidered, beadwoven and wire-woven artisan jewellery and limited quantity accessories in high quality luxury fabrics, such as brocade and silk, also 'Aurora Pots' – strawsilk covered glass tea-light holders, in a variety of colours and designs.

We love creating beautiful, unique, usable and wearable items, from basic materials such as beads, wire, cabochons of all types, fabric, fibres and lace. We enjoy experimenting with different techniques and mediums, and creating high quality pieces where we can focus on the detail.

Shop members

  • Jo Hadley

    Owner, Designer, Creator

  • Lynda Hadley

    Creator, Designer, Marketer

Shop policies

Last updated on July 13, 2021
Welcome to our shop! Here you will find an eclectic range of unique and unusual handcrafted jewellery, accessories and gifts. All items are either limited quantity, or one of a kind. Handcrafted in the United Kingdom using the finest quality materials and components, with the greatest attention to detail.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
We want you to be delighted with any item you purchase from us. If for any reason you are not completely happy with your purchase please return the item(s) within 21 days of receipt. Refunds will be made within 30 days, less postage costs.
Return postage is the responsibility of the customer, unless the item is faulty or an incorrect item has been received. This does not affect your statutory rights.
Payment
Please send payment by PayPal, Etsy gift card, or direct checkout using a credit or debit card.
Shipping
Packing.

Jewellery items are placed in an organza gift bag and/or gift wrapped in tissue paper before being despatched in a padded envelope, so they arrive in perfect condition.
We do have gift boxes available for some pieces of jewellery, however they cannot be sent in a padded envelope as they will get crushed, so please contact us before purchasing if you would prefer an item gift boxed, so we can assess packing requirements and adjust postage costs where necessary.

Aurora Pots (glass tea-light holders) will be wrapped in bubble wrap and carefully packed in a box for despatch (we have sent these to customers all around the world, and have not yet had a breakage).

Postage/Shipping.

We try to ship items as soon as possible, within 7 working days of receiving cleared payment.
Mainland UK orders will be sent by first class recorded delivery, unless otherwise stated in the item details.
Overseas orders can also be sent using a tracking service, please contact us before purchasing so we can check available tracking services for your country and amend shipping costs accordingly; otherwise items will be sent by airmail small packet post with a certificate of posting obtained.
International customers are responsible for all fees, taxes, and duties associated with shipping to their respective countries.
Additional policies and FAQs
All items are from a smoke free home.

If you have any questions or concerns, please don’t hesitate to contact us, we're really rather nice and will do whatever we can to help!