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EnglishShop's Shop Announcement

IMPORTANT NOTICE REGARDING DISPATCH DELAYS THROUGHOUT JUNE 2015 - English Shop is a little less mobile at the moment due to family medical reasons. I will only be able to dispatch parcels once or twice a week until mid June when things are expected to return to normal (dispatch within 24 hours). This will mean that in the worst case scenario parcels may not be dispatched for up to 4 working days after you have made your orders. Although this will only apply to a small number of orders. Please contact me if your order is urgent and I will attempt to make suitable arrangements.

English Shop offers an eclectic 'as found' collection of personally curated vintage and antique items which are sourced primarily within Western Europe. English Shop operates worldwide from bases in Kent in England and Normandy in France. I speak English, French and German.

Smaller multiple item purchases (where individual items weigh less than 1kg) will incur no extra postage charges. You will only pay postage on the heaviest item you buy. Individual items weighing over 1kg incur a small extra charge.

All purchases are covered by my love it, or return it, refund policy. I appreciate shopping online is difficult without being able to touch and see items in person. For this reason I offer buyers the opportunity to return items within 14 days of receipt for a full, no questions asked refund. Please note that buyers will be responsible for all return transit costs (unless an item is not as described, or arrives broken), however, I will refund your initial postage payment as a gesture of good will.

I sell vintage items 'as found'. I do not alter them, clean or fix them. A lot of our clients are photographers and interior designers who appreciate that 'used look'. My electrical and mechanical items are all sold as not working display items only, although I will test them where possible, and advise on the condition within the listing. I do detail all major visible faults and damage in my listings. Please bear in mind though that you are buying a used vintage item which is at least 20 years old.

I sell items to customers all over the world and cannot always get international postage prices spot on in the listing due to the extra weight of packing materials. I pack all items with special care and attention for their travels. Should I initially over charge you for postage I will refund any overpayment once I have dispatched your item from the post office.

All items are sent via a tracked, recorded and insured delivery service, usually within 24 hours of your order (International delivery on average 5-10 working days after dispatch). This can be upgraded to a fully tracked, express service for an extra premium (International delivery on average 3-7 working days after dispatch). I can also offer postage services via private couriers at an extra premium (International delivery on average 2-5 working days after dispatch). In some circumstances I can also offer a budget delivery option for larger parcels, these cheaper delivery options are sent by land and sea and can take up to 8 weeks to arrive to International destinations. I am also able to offer special delivery rates to the U.K. if you are not in too much of a hurry. Should you wish to arrange your own courier you are welcome to do so, but I cannot be held responsible for items after they have left my care.

Generally international customers receive their items within 2 -10 working days of dispatch depending on what postal services they have selected. It is only on rare occasions that items get held in customs. Sometimes delivery may take from 2 to 8 weeks depending on hold ups at customs and borders. Sadly I am unable to guarantee delivery in a certain time-frame with any postal service.

For purchases outside of the European Union import taxes may apply to purchases. Buyers are responsible for any import duties into their own countries.

Feel free to contact me with any further questions.

Thanks for dropping by!

Eve.

This shop accepts Etsy Gift Cards.

EnglishShop's Sold Items