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EnglishShop's Shop Announcement

English Shop offers an eclectic 'as found' collection of personally curated vintage and antique items which are sourced primarily within Western Europe. English Shop operates worldwide from bases in Kent in England and Normandy in France.

All purchases are covered by my love it, or return it, refund policy. I appreciate shopping online is difficult without being able to touch and see items in person. For this reason I offer buyers the opportunity to return items within 14 days of receipt for a full, no questions asked refund. Please note that buyers will be responsible for all return transit costs (unless an item is not as described, or arrives broken), however, I will refund your initial postage payment as a gesture of good will.

As well as curating, collecting, lending and selling I source items for International clients through my various channels here in Western Europe. If you are looking for a specific piece, why not contact me for a chat and I'll keep my eyes open! I speak English, French and German.

I sell vintage items 'as found'. I do not alter them, clean or fix them. A lot of our clients are photographers and interior designers who appreciate that 'used look'. My electrical and mechanical items are all sold as not working display items only, although I will test them and advise on the condition where possible within the listing. I do detail all major visible faults and damage in my listings. Please bear in mind though that you are buying a vintage item which is at least 20 years old. As a result items will likely show signs of previous use.

I sell items to customers all over the world and cannot always get international postage prices spot on in the listing due to the extra weight of packing materials. I pack all items with special care and attention for their journeys around the world. Should I initially over charge you for postage and packing I will refund any overpayment once I have dispatched your item from the post office.

All items are sent via a partially tracked recorded and insured delivery service, usually within 24 hours of your order. This can be upgraded to a fully tracked and/or express service for an extra premium. In some circumstances I can also offer a budget delivery option for larger parcels, these cheaper delivery options are sent by land and sea and can take up to 8 weeks to arrive to International destinations. Should you wish to arrange your own courier you are welcome to do so, but I cannot be held responsible for items after they have left my care.

Generally international customers receive their items within 3 -10 working days of dispatch. It is only on rare occasions that items get held in customs. Sometimes delivery may take from 2 to 8 weeks depending on hold ups at customs. Sadly I am unable to guarantee delivery in a certain time-frame. Even parcels sent via private courier companies can face the possibility of delays at borders. Roughly 1 in 20 packages sent Internationally face a delay at customs.

If you need a delivery quickly (3-5 working days) select the appropriate option at check-out. As a rough guide couriers will generally charge double what our standard services cost. Note that these services may also face delays at customs.

For purchases outside of the European Union import taxes may apply to purchases. Buyers are responsible for any import duties into their own countries.

Feel free to contact me with any further questions.

Thanks for dropping by!

Eve.

This shop accepts Etsy Gift Cards.