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EnglishShop's Shop Announcement

Latest news: Summertime in France! Some international packages are taking a little longer to arrive than normal. With widespread industrial / agricultural protest action here closing roads, a number of bank holidays, the postal system running a reduced number of trucks due to summer holidays and the general national summertime 'go-slow' we would advise customers to allow a few extra days for their parcels to arrive. We continue to strive to get everything on it's way to you within one working day but obviously have no control over postal services / industrial action / borders / customs etc. Sorry to any customers that have had to wait longer than usual for packages to arrive.

English Shop offers one of Etsy's largest collections of personally curated vintage and antique items. I believe it also offers one of the world's biggest Internet based inventories of Western European sourced collectables and items of age. Despite it's ever increasing size English Shop is still primarily a one-woman show, although I do occassionally get a bit of help finding, carrying and packing from my daughter and partner!

English Shop operates worldwide from bases in Kent in England and Normandy in France (I speak English, French and German). I supply private customers and commercial operations which include movie studio's, interior designers, television studio's, photographers, journalists, publishing houses and authors. English Shop is currently an entirely online business... but watch this space!

I sell vintage items 'as found'. I do not alter them, clean or fix them. A lot of my clients are photographers and interior designers who appreciate that 'used look'. I do detail all major visible faults and damage in my listings.

You can buy with complete confidence knowing that all purchases are covered for transit loss, transit damage and with my love it, or return it, full refund policy. All items are sent via tracked and recorded delivery services, usually within 24 hours of your order (International delivery on average 5-10 working days after dispatch). This can be upgraded to a fully tracked, express service for an extra premium (International delivery on average 3-7 working days after dispatch). Should I initially over charge you for postage I will refund any overpayment once I have dispatched your item from the post office.

It is only on rare occasions that items get held in customs. Sometimes delivery may take from 2 to 8 weeks depending on hold ups at borders. Sadly due to the possibility of these delays I am unable to guarantee delivery in a certain time-frame with any postal service. I can start investigations and claims for lost/misplaced parcels 20 working days after dispatch. These investigations involve postal services in sending and source countries and usually take 10-20 working days to complete.

Individuals purchasing items from outside of the European Union should be aware that import taxes may apply to any international purchases of vintage and antique items from any store. Buyers are responsible for investigating and paying any import duties that may be due for importing vintage and antique items into their own countries.

Feel free to contact me with any further questions.

Thanks for dropping by!

Eve.

This shop accepts Etsy Gift Cards.