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EnglishShop's Shop Announcement

English Shop offers one of Etsy's largest collections of personally curated vintage and antique items. I believe it also offers one of the world's biggest Internet based inventories of Western European sourced collectables and items of age. Despite it's ever increasing size English Shop is still primarily a one-woman show, although I do occassionally get a bit of help finding, carrying and packing from my daughter and partner!

English Shop operates worldwide from bases in Kent in England and Normandy in France (I speak English, French and German). I supply private customers and commercial operations which include movie studio's, interior designers, television studio's, photographers, journalists, publishing houses and authors. English Shop is currently an entirely online business... but watch this space!

I sell vintage items 'as found'. I do not alter them, clean, fix or even dust them! A lot of my clients are photographers and interior designers who appreciate that 'used and aged look'. I do detail all major visible faults and damage in my listings. If you are purchasing an item as a gift I am happy to give items a dust / wash before dispatch. I am happy to gift wrap and put a note in too! Please mention these requirements at time of ordering.

You can buy with complete confidence knowing that all purchases are covered for transit loss, transit damage and with my love it, or return it, full refund policy. All items are sent via tracked and recorded delivery services, usually within 24 hours of your order (International delivery on average 5-10 working days after dispatch). This can be upgraded to a fully tracked, express service for an extra premium (International delivery on average 3-7 working days after dispatch). Should I initially over charge you for postage I will refund any overpayment once I have dispatched your item from the post office.

It is only on rare occasions that items get held in customs. Sometimes delivery may take from 2 to 8 weeks depending on hold ups at borders. Sadly due to the possibility of these delays I am unable to guarantee delivery in a certain time-frame with any postal service. I can start investigations and claims for lost/misplaced parcels 20 working days after dispatch. These investigations involve postal services in sending and source countries and usually take 10-20 working days to complete.

Individuals purchasing items from outside of the European Union should be aware that import taxes may apply to any international purchases of vintage and antique items from any store. Buyers are responsible for investigating and paying any import duties that may be due for importing vintage and antique items into their own countries.

Feel free to contact me with any further questions.

Kind regards,

Eve.

This shop accepts Etsy Gift Cards.