EngraveLuxStudio

EngraveluxStudio Privacy Policy:

Last Updated: 06-03-2025

At Engravelux, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you shop at our Etsy store.

By using our Etsy shop, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
We collect the following types of information when you visit, purchase from, or interact with our shop on Etsy:

a) Personal Information:
When you make a purchase or contact us, we collect personal information including your name, email address, shipping address, and payment details (processed through Etsy’s secure payment system).

b) Order Information:
We collect information related to your order, such as the items purchased, transaction details, and delivery preferences.

c) Communications:
When you reach out to us via Etsy’s messaging system, we collect the content of your messages to respond to inquiries, resolve issues, or provide customer service.

d) Etsy Account Information:
If you have an Etsy account, Etsy may share your account-related data with us, which can include your name, email address, and purchase history.

2. How We Use Your Information
We use the information we collect for the following purposes:

To process and fulfill orders: We use your personal and payment information to process transactions, ship orders, and provide customer support.
To communicate with you: We use your email address to send order updates, receipts, shipping notifications, and respond to your inquiries.
To comply with legal obligations: We may use your information to comply with applicable laws and regulations, including fraud prevention, tax collection, and record-keeping.
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share the information collected in the following circumstances:

Etsy: As an Etsy shop, we operate on Etsy’s platform, and Etsy’s privacy policy governs how your information is handled by Etsy itself. We rely on Etsy’s secure systems to process payments, manage orders, and track shipping.
Service Providers: We may share your information with third-party service providers (such as shipping carriers) who help us fulfill orders or deliver services, but only to the extent necessary for them to perform their services.
Legal Compliance: We may disclose your information if required by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or investigate fraud.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law. After this period, we will delete or anonymize your information.

5. Your Rights and Choices
You have the right to:
Access and Update Your Information: You can access and update your personal information via your Etsy account settings.
Request Deletion of Your Data: If you wish to delete your personal information, you can do so through your Etsy account, subject to Etsy’s data retention policies.
Opt-Out of Marketing Communications: If you receive marketing emails from us, you can opt out by following the unsubscribe instructions in the email or by contacting us directly.

6. Security
We take reasonable steps to protect your personal information from unauthorized access or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last update will be indicated at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us via Etsy’s messaging system.