Announcement   ***QUICK Turn-around. Most orders will be processed and shipped within 3 to 5 BUSINESS Days.*** Personalized groomsmen gifts; flasks, flask gift sets, mini baseball bats, and wedding gifts engraved in our shop outside Vancouver, Washington. Come on in and browse and let us know if you have questions, we specialize in custom work and personal service!

Announcement
Last updated on Dec 27, 2015

***QUICK Turn-around. Most orders will be processed and shipped within 3 to 5 BUSINESS Days.*** Personalized groomsmen gifts; flasks, flask gift sets, mini baseball bats, and wedding gifts engraved in our shop outside Vancouver, Washington. Come on in and browse and let us know if you have questions, we specialize in custom work and personal service!

kellieon1

Contact shop owner

kellieon1

View all 248 items

About

Engraving for the Future, Creative Keepers of the Past.

I have lived in the Northwest for most of my life. The constant rain creates different shades of green from area plants and fragrant smells from tall conifers found around my home. Inspiration has never left me. My natural inclination was to protect nature in a creative way. I have always been a wood worker and a designer of all sorts, from creating tiny wood projects as a little girl to designing large parks as an adult.

I knew that I wanted to work with products from renewable and eco-friendly resources. I began, originally to design, engrave and laser cut wood products from Pacific Northwest. Working two jobs and raising a son proved too time consuming to be able to fully concentrate on my wood designing. So, I decided that I would quit my day job. I then switched to just working with a laser engraver in order to personalize and custom engrave on other materials (glass, leather and metals). My goal was to increase my market base.

The skill required in merging a conceptual design with a laser engraver onto specific materials has been challenging. Through trial and error, it allowed me to work very closely with my customers insuring they obtained exactly what they envision. I have been able to maintain my creativity along with working with some natural materials.

I pride myself in providing professional customer service results. I can guarantee a five day turnaround for most orders. I also make sure all products are inspected before they are shipped out. Creativity, expert quality and complete assurance that you are happy with your product is my aim.

Thank you for visiting my shop and I hope to be working with you soon!

Respectfully,
kellie

Tweet
Shop members
  • Kellie

    Owner, Customer Service Marketing Design Accounting

  • Emily

    Everything Else

Shop policies

Last updated on April 8, 2016
Welcome to our shop and thank you for visiting!

If you have questions, concerns and/or issues please do not hesitate to contact us!!

Our contact information is via 'Etsy conversation' -we check our Etsy messages hourly during normal business hours and every few hours on weekends. We also receive phone calls during normal business hours.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
We accept PayPal and credit card payment in US Dollars. Payment must be made in full and have cleared before the item is shipped.

Washington State residents will be charged sales tax of 8.4% upon checkout.
Shipping
Most orders will be processed, and packages shipped within 5 BUSINESS days, unless mentioned otherwise in our shop banner, listing's description or order form receipt.

Packages will be shipped to the name and address that you provided in your PAYPAL or Etsy account.

We ship through the UNITED STATES POSTAL SERVICE (USPS). In the United States, we ship packages First Class Mail, Priority Mail or Parcel Select (Ground). The following shipping delivery times are estimates:

***Packages shipped First Class Mail can be expected in 2-5 days;
***Priority Mail (2-3 days or more during holidays);
***Parcel Select (2-9 days).

Most of our flask sets and all glassware are shipped USPS Priority Mail. All packages of orders purchased from within the U.S. are tracked to their destination.

If you require a RUSH ORDER, please message us before you order so we can tailor your needs to the appropriate USPS shipping delivery method. We process rush orders in 1 to 2 days and packages can be expected within 3 or 4 business days. This may include a guaranteed delivery time in the U.S, depending on the shipping upgrade that is purchased.

About INTERNATIONAL ORDERS:
International orders are welcome for all of our shop listings! International packages are shipped USPS First Class International or Priority Mail International (if packages weigh over 4 pounds). First Class International packages can take up to 4 weeks for delivery. Packages shipped Priority International can be expected in 6-11 days. Please order early. Contact us via Etsy conversations -if questions.

Packages shipped internationally can be TRACKED either to the International sorting center in the U.S or to your address.

International customers will be responsible for all fees imposed by their countries. These fees include and are not limited to IMPORT TAXES, VAT and/or handling fees. The fees, may be applied on different imported merchandise by your countries and post offices and are collected at the time of customs clearance. Your merchandise/package may be held at your local (Post Office) or other location, and a notification will be sent to you to pick up your package. Fees will be charged to you when you pick up your package. Our listing's shipping prices do not include any of the aforementioned fees.

To our shop visitors from the UK -please review the following information (in the link provided below) before purchasing our items:
www.hmrc.gov.uk/customs/post/buying.htm#3

Below is a sample of fees charged for four flask sets to the UK:
£10.32 in VAT;
£8 Royal Mail international handling fee;
Total £18.32 plus the cost of the four flask sets.

(The above was received from a customer of the UK in 2014).

All packages will be shipped with the full value (item price) and as merchandise.

We will email you a 'shipping notification' when your package has shipped.

We recycle packaging materials when possible.
Refunds and Exchanges
We guarantee our engraving 100 percent. If there's an engraving mistake we made with your order, feel free to contact us via 'Etsy conversations', we will ship you another (corrected) item at our expense. Also, if there is a problem with the product, please contact us as soon as you receive your package.

We are very sorry that we can not give refunds for personalized engraved merchandise.

Sometimes our customers will discover an engraving mistake that they made (per engraving instructions on the order form) once the item is received, such as a misspelled name or incomplete information (unbeknownst to us). We will only correct the engraving mistake at the customer's expense. So please make sure all engraving instructions are correct and complete on your order form.

Further, we will only read engraving information if it is written in the note box on the order form, and/or the instructions references an e-mail or ''Etsy conversation".
Additional policies and FAQs
About CUSTOM DESIGN:
Some of our listings include an option for CUSTOM DESIGN (which can be a design created by the customer or by us). Custom design work begins after purchase of a shop listing. With some 'custom design orders' we will send you via 'Etsy conversation' one proof of the design (in PDF format) if requested for your review and/or approval before we engrave onto the item.

We do not provide PROOFS of personalization for any of the engraving designs listed in our shop.

Please make sure when you order that all ENGRAVING INSTRUCTIONS are written in the 'note box' on the 'add to cart ' page, and all names, titles and wedding dates and other information if required are correct, and complete.

For most orders we will engrave exactly or close to what is requested on the order form, except for two exceptions, i.e., if the customer requests that "Groomsmen" or "Bestman" be engraved for a flask or knife order, we will engrave "Groomsman" and "Best Man". Dates will be engraved exactly or close to what is requested, August 14,2015, 14 Aug 2015, August 14th 2015, etc.

About MONOGRAMS:
We engrave three-letter monograms on the wine glasses:
Typically our three letter monogram for single men and women include the first initial of a person's first, last and middle name.

For example the three-letter monogram for Amber Lee Otto is AOL. The last names first initial O is in the center and is also engraved larger than the first and middle name initials.

About INTELLECTUAL PROPERTY:
All of the ENGRAVED IMAGES on the flasks and the wood products are intellectual property, created by us. All of our shop's listing PHOTOS and NARRATIVE are Intellectual Property. Copying our images, photos or narrative is intellectual property right infringement. Also, we will not work with logos, graphics and/or artwork that we know come from Etsy Shops, have copyright protection, or are trademarked.

Our wood products may have variations in the wood grain and/or color than what is depicted in a listings' photograph. The engraving results may vary as well.

Our flask gift set boxes are are not a shiny black as shown in the photographs.

Our glass may have slight imperfections in the glass-not always visible to the naked eye, and so engraving results may result in slight irregularities.

+++The KNIVES we sell have extremely sharp edges. Use caution when opening the knife, and always make sure the blade is fully open before using the knife! Failure to do so may risk serious injury.

+++Please wash the engraved FLASKS and shot cups (by hand) thoroughly inside and out before using.

+++Please wash all engraved GLASS thoroughly inside and out before using.

+++Please be careful opening all packages containing GLASS. Although we pack our glassware with layers of bubble wrap and cardboard, glass may break during shipping.

WHEN YOU ORDER from Engravingpro, you understand and agree to our shop policies.

Our studio and wood shop is located at Battle Ground, Washington, 35 minutes north of Portland, Oregon.

Engravingpro, LLC
20505 NE 221st CIR
Battle Ground, WA 98604

Again, please CONTACT us via 'Etsy Conversation' -we check for new messages hourly during normal business hours.