EnhightenedSoul

Spiritually Charged Custom Made Crystal Pipes

| 572 Sales | 5 out of 5 stars 5 out of 5 stars

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Average review rating is 4.8 or higher

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mirage

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mirage

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5 out of 5 stars
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About EnhightenedSoul

Sales 572
On Etsy since 2018

Shop policies

Last updated on Nov 29, 2019

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: before item has shipped

Privacy policy

More information

Last updated on May 11, 2022

Frequently asked questions

I've put the wrong address/The address is wrong—what now?

Whatever address the customer inputs during checkout is automatically filled in by the Etsy platform when we process your order. We NEVER change this address UNLESS:


1. The customer messages us about it before we ship it out

2. USPS notifies us that it is not a USPS-valid address, which we will then message the customer about it. We will NOT ship it out until the customer confirms the address.

That said, if your order is not marked as shipped yet, we will gladly change the address for you :)



HOWEVER, if we have already shipped out your order, unfortunately we have no power over where it goes after that, as it is now under USPS's control. We apologize.



NO REFUNDS WILL BE GRANTED IN THIS SITUATION. Thank you for your understanding.

My order's tracking number says it's arrived, but my package isn't there?

Unfortunately, we have no power over what happens to your package after we ship out your order, as only USPS has control over what happens thereafter.



We suggest the following advice to hopefully track down your package:

- Contact your local USPS to figure out what happened

- If you live in an area that is susceptible to packages being stolen, we recommend shipping your future packages to a different address (i.e. business address, P.O. box, etc.). Our packaging is discreet (a manila colored bubble mailer with just the shipping label on it).



NO REFUNDS WILL BE GIVEN, as we hold no responsibility in this situation (per Etsy guidelines). Thank you for your support and understanding.