Enigmahorse

Enigma Horsehair & Memorial Jewellery,Custom Sculptures

701 Sales On Etsy since 2014

5 out of 5 stars (155)

Enigmahorse

Enigma Horsehair & Memorial Jewellery,Custom Sculptures

701 Sales

All Items

Sarah Fox

Contact shop owner

Sarah Fox

Announcement    Welcome to my shop where you will find beautiful and unique jewellery designs in sterling silver, 9ct yellow and rose gold.
I also have a website where you will find many more designs in horsehair,ashes and pet fur memorial jewellery:
https://enigmahorsehairjewellery.co.uk/
ALL my items are made to order and all can be made from your OWN horses hair/pet fur/ashes or from your OWN photos.
I also love working with customers own designs so feel free to message me with your ideas for concept design sketches and pricing.
All my items are hallmarked in accordance with UK regulations which means silver over 7.87 grammes and gold over 1 gramme is automatically hallmarked.
Silver under that weight is genuine 925 silver and gold is genuine 9ct gold and can be hallmarked for an additional charge of £40, this takes about a week for UK customers.

Announcement

Last updated on Sep 18, 2019

Welcome to my shop where you will find beautiful and unique jewellery designs in sterling silver, 9ct yellow and rose gold.
I also have a website where you will find many more designs in horsehair,ashes and pet fur memorial jewellery:
https://enigmahorsehairjewellery.co.uk/
ALL my items are made to order and all can be made from your OWN horses hair/pet fur/ashes or from your OWN photos.
I also love working with customers own designs so feel free to message me with your ideas for concept design sketches and pricing.
All my items are hallmarked in accordance with UK regulations which means silver over 7.87 grammes and gold over 1 gramme is automatically hallmarked.
Silver under that weight is genuine 925 silver and gold is genuine 9ct gold and can be hallmarked for an additional charge of £40, this takes about a week for UK customers.

Reviews

Average item review
5 out of 5 stars
(155)
See reviews that mention:
quality 37 shipping 16 customer service 46

About Enigmahorse

Sales 701
On Etsy since 2014

Handmade bespoke horsehair, pet fur and ashes jewellery and custom sculptures

I make most of my jewellery myself by hand using traditional goldsmithing and stone setting techniques, and attempt to imbue each and every one with personality.
My range has been developed following customers requests since 2014 and continues to develop as I am the only jeweller to offer so many truly bespoke options.
You can’t get something so personal, so unique to you, anywhere else.

Most of my items are my own designs, handcrafted by me, so they are not available anywhere else. I love working with precious metals, gemstones and of course - horse hair! Most of all I love creating something special and unique that will be treasured. My aim is to create a piece of art entwined in memories, not a simple accessory.

- Sarah Fox

Jeweller, sculptor, artisan

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Shop members

  • sarah fox

    Owner

    I make most of my jewellery myself by hand using traditional goldsmithing and stone setting techniques, and attempt to imbue each and every one with personality. - Sarah Fox Jeweller, sculptor, artisan

Shop policies

Last updated on May 16, 2018
My aim is to create a piece of jewellery that you will be delighted with.
I love working with customers own ideas to create something extra special so don't hesitate to message me to discuss custom pieces.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Please check items on arrival. If there is a problem please contact me immediately. Any problems can be resolved through communication.


Buyer is responsible for return shipping charges unless the item purchased is at my fault (incomplete shipment/wrong item shipped/faulty item).

Items must be returned in unaltered condition and properly protected against shipping damage. A full refund less shipping cost/ cost of any specially purchased materials will be issued for undamaged items upon receipt.

Defective products may be returned for free replacement ,repair or full refund within 60 days from the date of shipment.
Payment
Preferred payment method is direct checkout or paypal but I can also accept bank transfer in which case please message me for details.
Payment is due at the time of ordering.
Shipping
Items are posted priority shipment with The Portugese postal service.
Uk and Europe generally arrive within 3 to 7 days.
US and Australia usually arrive within 14 days but may take longer.
All items are boxed in a leatherette presentation case which is included in the shipping price.
I cannot be held responsible for any customs charges or delays through customs coming into your own country as this is out of my control.
Additional policies and FAQs
In the case of items which require customers to send their own horsehair my processing times are from the date of receipt of hair.
I will notify you as soon as it is received.