EntropyDesigns' Shop Policies
Welcome to my shop, thank you for visiting.
If you have any questions regarding anything you see please do not hesitate to contact me I will be happy to answer your questions as best I can.
I am a part time potter and a part time researcher along with a propensity to knit and take on new crafting projects.
I enjoy making functional items that are creative and unique.
All of my pottery is microwave and dishwasher safe unless otherwise noted.
I currently accept Paypal.
Payment is due at the time of sale and sales will be canceled if payment is not received within 3 day.
If you have any problems with Paypal please contact me as soon as possible.
**All ceramic items are shipped in within the United States are sent USPS Priority Mail and are safely packaged to ensure their safe arrival.
**All other items are sent USPS 1st class mail.
**I will be happy to ship overnight, next day or UPS if requested please notify me before ordering so I can adjust shipping.
**When shipping to Canada I ship USPS 1st Class for all items including ceramics because of the high cost of shipping. If you would like a guaranteed arrival date please notify me so I can adjust shipping.
**For international shipping please contact me for rates and I will respond as soon as possible.
** whenever possible I use reused boxes and packing materials to reduce the ecological impact of shipping. If you need an item packaged in a new box, ie; for a gift please let me know.
Refunds and Exchanges
All ceramic items are hand made with some natural variability and uniqueness especially in the glaze process. I think this adds personality to the piece. I try to accurately describe their charter to ensure your satisfaction.
If a piece is damaged please contact me within 5 day of receipt and if possible provide a picture so I can provide a refund or if possible a replacement.
Due to hygiene issues earrings can not be returned.
Last Updated December 16, 2013