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EntropyDesigns' Shop Announcement

Thanks for visiting my shop. I make functional hand made pottery including bakeware, serving dishes, household items and jewelry. I am always trying to update my shop with what is coming out of my kiln but if you don't see exactly what you are looking for please contact me I may have something in stock and I also love custom orders and doing custom sets.

EntropyDesigns' Shop Policies

Welcome

Welcome to my shop, thank you for visiting.
If you have any questions regarding anything you see please do not hesitate to contact me I will be happy to answer your questions as best I can.
I am a part time potter and a part time researcher along with a propensity to knit and take on new crafting projects.
I enjoy making functional items that are creative and unique.
All of my pottery is microwave and dishwasher safe unless otherwise noted.

Payment

I currently accept Paypal.
Payment is due at the time of sale and sales will be canceled if payment is not received within 3 day.
If you have any problems with Paypal please contact me as soon as possible.

Shipping

**All ceramic items are shipped in within the United States are sent USPS Priority Mail and are safely packaged to ensure their safe arrival.
**All other items are sent USPS 1st class mail.
**I will be happy to ship overnight, next day or UPS if requested please notify me before ordering so I can adjust shipping.
**When shipping to Canada I ship USPS 1st Class for all items including ceramics because of the high cost of shipping. If you would like a guaranteed arrival date please notify me so I can adjust shipping.
**For international shipping please contact me for rates and I will respond as soon as possible.
** whenever possible I use reused boxes and packing materials to reduce the ecological impact of shipping. If you need an item packaged in a new box, ie; for a gift please let me know.

Refunds and Exchanges

All ceramic items are hand made with some natural variability and uniqueness especially in the glaze process. I think this adds personality to the piece. I try to accurately describe their charter to ensure your satisfaction.
If a piece is damaged please contact me within 5 day of receipt and if possible provide a picture so I can provide a refund or if possible a replacement.
Due to hygiene issues earrings can not be returned.

Last Updated December 16, 2013