EponaJewels

Beads, Gemstones, Jewelry Supplies

Kansas, United States · 1080 Sales

EponaJewels

Beads, Gemstones, Jewelry Supplies

Kansas, United States 1080 Sales On Etsy since 2009

5 out of 5 stars
(634)
Shop owner

Nancy

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Note from shop owner

Last updated on Sep 21, 2015

We are currently on vacation. Thank you for stopping by!

Nancy

Contact shop owner

Nancy

Reviews

Average item review
5 out of 5 stars
(634)
poetnscribe

poetnscribe on Sep 1, 2015

5 out of 5 stars

Gorgeous "pink grapefruit" druzy and sterling silver pendant from a talented artist and silversmith. The color is stunning! Thank you so much!

The Huntress

The Huntress on Feb 24, 2015

5 out of 5 stars

Absoloutley gorgeous pendant, beautiful packaging as well. A very neat tigers eye! awesome customer service & fast shipping was great.

Mary Nyeholt

Mary Nyeholt on Jan 12, 2015

5 out of 5 stars

Received them today. They are lovely. Thank you!

View all 634 reviews

About

Unique handcrafted jewelry and beads

I have always loved rocks and collected them as a child. As I grew older, so did my collection. One day I discovered that I could transform my beauties into jewelry and wear them! I've been on the go ever since.
I take the crystals that nature provides and turn them into beautiful jewelry to wear and love. Crystals and gemstones have wonderful energies and they will share them with us if we allow it.
I've found that my addiction to crystals has left me with more beautiful stones than I can use in my designs, so I am offering them to you here at Epona's Jewels.
I also have a sister shop at http://www.etsy.com/shop/EponasCrystals which features more of our genuine crystal and gemstone jewelry.

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Shop members
  • Nancy

    Owner, Maker, Designer, Curator, Photographer, Accountant, Marketing

    I am married, with 3 children, and 3 grandchildren. I love gardening, reading, and making jewelry. I work full time at an 8 to 5 job, and do my jewelry in the evenings and on weekends. I am addicted to crystals!

Shop policies

Last updated on November 15, 2013
I have been selling online since 2003, through Ebay, Bonana, Artfire, Etsy and my own online store. I have a 100% feedback rating in all my stores. You can be assured that customer service is my number one goal! If you have any questions, or problems with your order, please do not hesitate to contact me.

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order
  • Other Method
Payment
I accept Paypal, Money Orders, and Credit Card payments.
Shipping
I ship most items within one business day. US bound items USPS First Class Mail, and insured if over $20 USD.
If the combined weight is over 13 ounces, then it will ship Priority Mail Small Flat Rate box.

DEADLINE FOR US SHIPPING TO RECEIVE BY CHRISTMAS.

US - DECEMBER 18TH 1ST CLASS
US - DECEMBER 20TH PRIORITY MAIL
Refunds and Exchanges
You may return the item within 3 days of receipt for refund, less shipping and handling.
The item must be in the original condition as when you received it, not worn or altered. Please convo me to get return instructions.
Additional policies and FAQs
Welcome
Welcome to Epona's Jewels!

Here you will find many helpful answers to your questions. If you need assistance checking out or using PayPal, please refer to Etsy help here: http://www.etsy.com/faq_buying.php

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Q: Do you offer your items wholesale, or quantity discounts?
A: I do not offer wholesale or quantity discounts at this time.

Q: Do you offer a newsletter, or special discounts?
A: Yes! Copy and paste the following link into your browser to sign up:
http://www.facebook.com/pages/eponasjewels
Newsletters go out a handful of times per year, and include details on new and upcoming designs. Most newsletters include an exclusive, unadvertised discount coupon.

Payment
Q: What payment methods do you accept?
A: I accept Paypal, Money Orders, and Credit Card payments.
If you experience difficulty checking out, contact me and I'll be happy to work with you for a payment alternative.

Shipping
*PLEASE NOTE:* Please be sure that your Paypal and Etsy shipping addresses match. If there is a conflict between the two addresses, I will ship to the address listed with Paypal. However I cannot be held responsible for addresses that have not been updated or are otherwise incorrect, so please verify this information before completing your purchase. Thank you!

Q: What are my shipping options?
A: All U.S orders will ship via USPS First Class Mail Insured, with Delivery confirmation and tracking. Shipping rates will vary according to the quantity of items ordered. Your final shipping rate will be reflected during checkout.

Q: Do you ship internationally?
A: No, I do not ship internationally at this time.

Q: What are your order processing times?
A: Most items ship within one business day.

Q: Do you ship with insurance?
A: All U.S. orders over $20 will ship insured at no extra charge.

Q: Is my order trackable?
A: Delivery confirmation with tracking is standard with all U.S. orders.

Q: Can you expedite my order? I need it fast!!
A: I ship all U.S. orders via USPS First Class mail, which has an in-transit time of 2-5 business days. If you need an upgraded shipping method, contact me and I will invoice you for any additional shipping charges.

Q: Do you send out Shipping notifications?
A: Etsy will send an order confirmation to you when you place an order from Epona's Jewels. I also send out a personal confirmation email and a delivery notification email. You will receive an email from Paypal which will notify you once your order ships; please check the email that your Paypal account is associated with to find this notification.

Refunds and Exchanges
Q: Do you offer refunds or exchanges?
A: I attempt to represent each item accurately, and do my best to take accurate pictures of my items, but please remember that displays and monitors are all different. The actual color of the item may differ slightly from the color shown by your display. If your order arrives and it does not meet your expectations I will work with you. I accept returns within 3 calendar days of the delivery date. Buyer pays for return shipping. I do not refund shipping charges or fees. Returns will be processed through Paypal. Exchanges are handled on a case-by-case basis; please contact me for more information.

*A Note About Feedback:

Please note, that the Feedback section is not the place to discuss concerns regarding your order. If you intend to leave anything other than positive feedback, I ask that you contact me first so that I can have the opportunity to address any concerns. I truly value my customers and I want you to have a fabulous Etsy experience!