EricraftKreations

Handmade Crafts & Gifts From the Heart

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Buyers bought gifts from this shop and gave them 5-star reviews!

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Erika V-Smith

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Erika V-Smith

Reviews

Average item review
5 out of 5 stars
(878)
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Shop policies

Last updated on Mar 27, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 1 hour of purchase

More information

Last updated on May 11, 2022

Frequently asked questions

Defective & Damaged Item (Badge Reels only! See other items below)

All outgoing orders are packaged with extra care but it is possible that an item may arrive to you damaged due to mishandling during shipping. Please contact me within 24 hours of delivery with a picture of the damaged item and a replacement will be sent to you.

I double check all badge reels for quality before using, but unfortunately breaks do happen sometime. If your badge reel break for any reason within 30 days of being delivered, I will issue a one time replacement badge of the same item originally ordered*. Please send me a message with a picture attached showing the broken badge reel. I will not send out a new badge reel without receiving a picture.
*If the original design is not available, a substitute of equal value will be sent.

Incorrect Shipping Address and Orders that marked as delivered

If you realize you've ordered using the wrong address, please message me as soon as possible and I can change it. If your order has already shipped with the incorrect address, I will not replace it.
It is your responsibility as the customer to ensure that the shipping/delivery address is correct at the time of checkout. I'm not responsible for mis-delivered packages and orders will not be refunded or replaced.

If your tracking shows delivered, but you have not received your package, you should contact your local Post Office. They should be able to tell by GPS coordinates where a package was scanned “delivered”.

Estimated arrival time

I am not responsible for shipping delays caused by the USPS. Unfortunately the USPS does not guarantee delivery dates and first class/standard shipping can take upwards of 7+ business days to arrive. Please be patient and keep an eye on tracking.

Lost or late packages

I am responsible for your item until it reaches the Post Office. After that, it is out of my control. I’m not responsible for any delay caused by the USPS. If your purchase is late, lost or damaged by USPS, I cannot provide a refund.
I always provide a tracking number when the item ships. You can check your tracking number at your Purchase History.