ErinBrookeJewelry

Sterling Silver & Gemstones ~FREE Shipping in Canada+US

98 Sales

ErinBrookeJewelry

Sterling Silver & Gemstones ~FREE Shipping in Canada+US

98 Sales On Etsy since 2011

5 out of 5 stars
(26)

Announcement   As always, FREE regular SHIPPING in Canada and USA. Sapphires, Rubies, Garnets, Gems and Precious Metals including Sterling Silver and Gold ; Handmade, one of a kind jewelry. I love showing off beautiful stones in simple settings.

Specializing in Montana Sapphires.

Click above to "Like" us on Facebook, or to follow us on Twitter!

PLEASE read our shop policies before making your purchase.

Announcement
Last updated on Dec 29, 2015

As always, FREE regular SHIPPING in Canada and USA. Sapphires, Rubies, Garnets, Gems and Precious Metals including Sterling Silver and Gold ; Handmade, one of a kind jewelry. I love showing off beautiful stones in simple settings.

Specializing in Montana Sapphires.

Click above to "Like" us on Facebook, or to follow us on Twitter!

PLEASE read our shop policies before making your purchase.

Erin Lawrence

Contact shop owner

Erin Lawrence

Reviews

Average item review
5 out of 5 stars
(26)
Zack Silverman

Zack Silverman on Sep 27, 2015

5 out of 5 stars

Very happy with this necklace. Bought it for my wife as a present for the birth of our 2nd daughter (September birthday - Sapphire birthstone). Just as pictured in the photo. Beautiful.

Jordan Rogers

Jordan Rogers on Aug 24, 2015

5 out of 5 stars

The quality is amazing. Clear, concise communication on the piece, and I'm very very satisfied with the end product. Shipping was quick and I'm happy to be giving this to my boyfriend as an engagement necklace. Thank you!

View all 26 reviews

About

A love of Genuine gemstones and lustrous silver

It took just one course to get me hooked on silversmithing. In fact, I liked the class so much, I took it three times; just to make sure I'd learned the basic silversmithing techniques properly.
Now I collect design elements that inspire me and challenge me, and try to work on about half a dozen projects at a time to keep busy. I love the versatility of silver, the gorgeous richness of gems and combining them into simple, very wearable jewelry that you'll have forever!
My philosophy of jewelry is to pick the best materials, genuine gemstones and create easy and basic designs that are well made.
I also do an enormous amount of custom work which can be found on my Facebook page.

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Shop members
  • Erin B

    Owner, Maker, Designer

    Erin is a Calgary journalist, jewelry designer, and silversmith. She is proud to be named one of Calgary's Top 40 Under 40. http://www.avenuecalgary.com/top-40-under-40/erin-lawrence

Shop policies

Last updated on April 30, 2014
Thank you for checking out my shop.
PLEASE NOTE: All my jewelry is handmade using hand tools and small power tools. Perfection, like that seen in large commercial jewelry stores is impossible, but it doesn't mean you're getting poor quality or workmanship. What you are getting is the hand-work of a dedicated artist.
I do my utmost each day to make the best jewelry , and I am constantly educating myself to improve on my techniques. I have 8 years experience working as a hobby silversmith, and when I don't have the answer to something, I seek counsel from those who do.

I understand that choosing to invest in something handmade is like making a partnership with the artisan, and these pairings (like many others) work best when both sides have clear expectations. I'll do my best to lay out here what YOU can expect of ME as we head down this road together. I'll also try to put everything in writing, so that we have the benefit of clear communication we can reference.


No two items are identical, so please allow for slight variances from what is shown in photos.


Still not quite sure about the piece you're interested in?? I do want you to be happy and confident of your purchase; if that means you want to see more photos, video, or a live Skype presentation of a piece of jewelry, I can do that! Please just ask.

NOTE about SIZING:
Take note of the ring you're interested in..is it a wide band, or a narrow one?
Go to a jewelry shop and have your finger sized before ordering. Or download one of the many online ring sizing tools you can find through Google.
When having your finger measured, the jewelry shop will have available a thin band ring sizer and a wide band ring sizer. Select the sizer that best represents the ring you want to buy. Write down your size to be sure.

Narrower bands (about 5mm to 6.5mm) fit smaller by about 1/4 size.
A wider band (about 7mm-8mm fits about 1/2 a size smaller, and in bands 9mm or larger, you would be most safe to go up one whole size. Again, it never hurts to measure your finger at a jeweller's.

In some cases I am able to make custom rings adjustable. If that's something you're more comfortable with, please message me and we can discuss.

SIZING ISSUES:
Order the wrong size, did you? That's no problem, I can re-size your silver ring for 35.00 USD (most designs).

Accepted payment methods

  • Accepts Etsy gift cards
Payment
We accept Paypal
(You can quickly and easily get yourself set up on it and then use almost any credit or debit cards)
Shipping
WHEN IS MY ITEM SHIPPED?
Items are shipped within 7 days of receiving payment, and frequently sooner. If you need it sooner, please message me as we can frequently accomadate this. There *may* be an additional charge for rush orders.

WHAT HAPPENS WHEN IT HITS THE BORDER?
All my items are handmade in Calgary Canada.
Please note that buyers are responsible for any and all shipping fees, and any and all duties, taxes and/or customs charges that may be incurred for crossing borders (provincial or international). it is the buyer's responsibility to inform themselves of any other charges they may incur.
**Also important; the law requires me to declare the contents of items shipped across the Canada-US border. As such your package will be labelled on the front with the details and value of the contents. If you're going for a surprise, or if the item is a gift, consider shipping to a workplace, or alternate address.

Occasionally, though thankfully rarely, items that cross an international border are detained at random by the receiving country's Customs department. Unfortunately, I cannot be responsible for shipping or receiving delays resulting from Customs holds. We all get to wait for the red tape to be cut !

CAN YOU SPEED THAT UP?
In short, yes I can.
Items to Canada and US ship registered letter mail, Express Post, or similar. Expedited shipping is available at extra cost, please contact before purchasing for a quote. Let me know if you have a budget, as shipping jewelry, for security/insurance reasons can be costly.

If shipping a return/exchange back to me, that shipping cost is the responsibility of the buyer.


WILL MY JEWELRY ARRIVE SAFELY?
Items are shipped wrapped carefully in bubblewrap or similar, and in a padded envelope. Items may be put in a small recycled box for further security or to avoid crushing. If you require sturdier packaging, please advise us before ordering.


LUCKY YOU, CALGARY:

( I can offer FREE DELIVERY to addresses in CALGARY, AB city limits only. Please inquire before purchase.)
Refunds and Exchanges
Please read carefully: Important instructions/Notes: (i.e. the fine print)
I'll do my best to explain why these policies are they way they are


Contact us BEFORE making any returns. Read below for important details. Why? I need to make sure you have the right address to return to.

Returns must be made to us within 40 days from the date the package is shipped; ie, we must recieve the return back to erinBrookeJewelry within that time period. Refunds will be issued within 60 days, but due to Paypal's own policies, I am UNABLE to issue refunds once 60 days from the date of purchase has passed.

Items may be returned, but must be recieved unworn and MUST be sent back to me with a *signature* AND *tracking number* required AND must be *fully insured for its value*. Usually, adding the insurance and signature options does not significantly increase the shipping cost. The package must also be packed in its original packing materials, or be similarly protected with bubble wrap.
*Failure to properly re-pack, or to present proof of this shipping/tracking method may result in non-refund of fees to the buyer IF the package goes missing or is damaged. Once you've shipped the package, please provide us with the tracking number you've been given. IMPORTANT NOTE-Any problems resulting from that shipment (i.e. insurance claims, lost package, damaged package) are the responsibility of the sender/buyer to rectify with their postal carrier of choice. In most cases recipients (i.e. erin brooke jewelry) are unable to initiate claims for items posted by others. Please be aware of this.

Paying Return Shipping is the responsibility of the buyer. And any refunds on purchase price will be issued MINUS *original* shipping/handling costs, even if they were not paid seperately by the buyer. This is because my packages are sent with insurance and tracking, and is a cost I bear. This cost can be from $15-35 depending where it is being shipped to. I reserve the right to withhold the amount of initial shipping on refunds issued; in some cases I may offer to split these costs with you. I'm a reasonable person, but I am running a small hobby business, and as such, costs are tight. If any of this is problematic for you, please contact me, I can arrange regular uninsured and/or untracked letter mail shipping, however I am in that case unable to cover missing, damaged or lost or misdirected packages. That's kind of the lottery we play if you wish to go that route. :( The reason for this policy is that I am NOT a giant chain store, or mass producer or wholesaler, I charge shipping only what it costs ME, no upcharges or skimming. I don't overcharge in the first place, so I can make up any other shortfalls.

I do want you to be happy and confident of your purchase; if that means you want to see more photos, video or a live Skype presentation of a piece of jewelry, I can do that! Please just ask.

*Please contact us before making your return, and to obtain the correct return-to address.

WHAT IF I HAVE TO CANCEL AN ORDER?
Changes problems and mistakes happen. However, please be aware that by clicking to purchase, you are entering a contact to buy with the merchant.
If item order needs to be cancelled for any reason BEFORE it has been shipped, buyer will be refunded amount paid MINUS any Etsy and Paypal transaction fees paid by me, the seller, IF I am unable to recoup those costs. These vary according to price, but I will issue you a reciept for them, based on what I am charged by these companies. For an item valued at $300 for example, they are usually under $15. If I am able to avoid paying those fees, I will not charge you.


REGARDING CUSTOM ORDERS and MADE TO ORDER JEWELRY:
I'm afraid I cannot accept returns on custom items. Custom pieces require hours of work and a financial commitment on my part of materials and labor.
If there was a serious defect, or if the order was incorrect, then I will make this right, to assure you get what you were ordering.
Custom orders always require a deposit based on expenditures and value. I will quote your deposit to you up front. In many cases the deposit will be non-refundable, because I am using that money to purchase raw materials, which are non-returnable if I try to take them back.

How Long Does it Have To Take?

Custom orders can frequently take anywhere from a couple of weeks, to 8 weeks to create for you. This is because I don't believe in rushing. Rest assured your custom item is being worked on with care and attention. While Custom Orders should have an estimated time for completion on the listing, if they do not, please inquire about the length of time required to produce your piece. While rush orders can be accommodated, there is often a fee, as orders are made in the order they are placed.
Additional policies and FAQs
PLEASE be careful with your sterling silver jewelry. It is delicate, precious, and should be treated with care. If you are looking for extreme durability, I'll recommend titanium, and there are several shops on Etsy who make wonderful products with similar heavy metals.
If sterling is your choice, please be aware of it's properties; below.

We warranty what we sell. If something comes loose, or breaks through normal wear within 1 year from date of purchase, we're happy to repair it at no extra charge to you; just pay shipping costs. Free cleaning and polishing with any repairs.

A note about STERLING SILVER:
Sterling silver is a soft metal and over the course of time (even a short time) and wear, can show tiny marks. For scratches, dents and dings in sterling silver, refinishing service is available. Please ask for a quote. Alternately, a local jeweler in your area can assist you with this, often at a reasonable cost.
** I also recommend getting a special silver polishing cloth and using it before each wearing. It greatly enhances the shine of silver, and can make small marks appear less prominent. I offer these at wholesale cost to my clients. Please inquire.

I myself wear almost exclusively sterling silver jewelry. Yes, it gets dings, marks, scratches and even gouges, both in the short term and the long. If silver rubs on itself or anything else, it will show. Light refinishing can be done with a soft polishing cloth, available form my shop or just about any jeweler.
Many people think the marks on silver are earned and help give it character.

Unfortunately, chipped or damaged stones (this is VERY rare) cannot be replaced, as these result from hard knocks during wearing. Please take care with your precious jewelry.
Broken chains frequently result from hard yanks, catching on something, or careless tugging, and this is usually evident. Please take care with your precious and delicate jewelry. Chain replacement due to such accidents may not be possible, and is at the shop's discretion.

Custom Orders for jewelry are welcome. Please email erinbrookejewel(at)gmail.com for information. Please note due to the volume of custom work at any given time, I may not be able to meet your request or your deadlines. But I'll certainly try to work with you!

A Note about my MONTANA Sapphires:

About Montana Sapphires:
Montana is home to some of the largest Sapphire deposits in the world.
Known also as the "Native American Sapphire" they come not just in blue, but in a wonderful variety of colours.

About MY Montana Sapphires:
I only purchase my sapphires from the cutter directly, or from the mine myself. They are genuine sapphires of excellent quality, and I select each stone individually and personally to be sure it's going to sparkle and wear beautifully. I don't buy large lots of gemstones, so nothing that I would ever not own myself, is ever going to sneak in to my listings.

Occasionally I am able to source vintage gemstones. Feel free to convo me if you're interested in recycling or "up cycling" and I can check my stock and supplier availability.