ErinCarpenterPottery

Handmade porcelain pottery

Ames, Iowa On Etsy since 2014

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

ErinCarpenterPottery

Handmade porcelain pottery

Ames, Iowa | 390 Sales

Announcement    Fine art ceramics are now on my website: erincarpenterpottery.com

Sign up for my email list (http://eepurl.com/bURHun) or follow me on social media for updates.

erincarpenterpottery.com
facebook.com/erincarpenterpottery
instagram @erincarpenterpottery
twitter @erincpottery
erin [!at] erincarpenterpottery.com

Pickup in Ames, IA is always an option. Use coupon code LOCAL to waive shipping fees.

If you are looking for something in particular please send an email to erin [!at] erincarpenterpottery.com.

Announcement

Last updated on Nov 26, 2020

Fine art ceramics are now on my website: erincarpenterpottery.com

Sign up for my email list (http://eepurl.com/bURHun) or follow me on social media for updates.

erincarpenterpottery.com
facebook.com/erincarpenterpottery
instagram @erincarpenterpottery
twitter @erincpottery
erin [!at] erincarpenterpottery.com

Pickup in Ames, IA is always an option. Use coupon code LOCAL to waive shipping fees.

If you are looking for something in particular please send an email to erin [!at] erincarpenterpottery.com.

Items

Erin Carpenter

Contact shop owner

Erin Carpenter

Reviews

Average item review
5 out of 5 stars
(68)
See reviews that mention:
quality 8 shipping 15 customer service 4

About ErinCarpenterPottery

Sales 390
On Etsy since 2014

...

erincarpenterpottery.com

Shop members

  • Erin Carpenter

    Owner

Shop policies

Last updated on May 7, 2019
Hello and welcome!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I must be notified immediately regarding work damaged in shipping, so that it may be reported to USPS. (I've never had a piece break during shipping.) Everything is insured, but the buyer is responsible for covering any shipping costs to return the item to ensure a refund.

I would like you to be happy with your purchase. If for some reason you are not satisfied please convo me ASAP. The buyer is responsible for safe return of work and return shipping costs to receive a refund.
Payment
Residents of IA will be charged sales tax.
Shipping
Items ship in 1-3 business days.

If you are located near Ames, IA please convo me if you'd like to pick up your order.

All items are shipped with USPS Priority Mail and will include a tracking number and insurance.

Shipping costs primarily cover only the cost of shipping, but may also include costs associated with packaging. Ceramics require packing paper, sturdy cardboard boxes and bubble wrap for safe travel. If the actual shipping cost ends up being drastically different from what you're charged, I'll refund the difference.

I haven't listed prices for shipping internationally because it can be prohibitively expensive, but am happy to offer an estimate and ship anything you'd like. Please convo me with your ship-to address if you would like a shipping estimate for specific items in my shop.

You are welcome to convo me if you have a question about shipping costs or delivery times.
Additional policies and FAQs
All clay and glazes are food safe.

My handmade pottery is designed for everyday use and enjoyment, however it does require more careful handling than mass-produced ceramics.

• Please avoid using in the microwave or directly on the stovetop. Uneven heating can cause damage. Items with gold luster are absolutely not microwave safe!
• All glazes are food and dishwasher safe, however, hand-washing with a mild dish soap is recommended.
• Avoid sudden temperature fluctuations (putting a cold item directly into a hot oven, or a hot item in the fridge/freezer).
• Do not pour boiling stovetop water directly into handmade ware. "Pre-warming" pieces by filling with hot tap water prior to pouring hot water for coffee or tea is recommended.
• Unglazed pottery is porous and can absorb water—that applies to the bottom/foot of all my pieces. Please make sure an item is completely dry before storing, and use a coaster on delicate surfaces.