ErinStephensPhotos

Erin Stephens Photography

South Kingstown, Rhode Island

Items

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Erin Stephens

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Erin Stephens

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About ErinStephensPhotos

Sales 16
On Etsy since 2015

Erin Stephens Photography

My lifelong passion for art and photography started in early childhood and blossomed in motherhood as I began photographing my growing children.

The continued learning and practice are yielding a fine art portfolio which draws on a variety of influences including my bachelor's degree in studio art, technical skills and everyday inspiration as I observe beauty and light in the world.

Please visit my website, erinstephensphotography.com, to view more of my work.

Shop members

  • Erin Stephens

    Owner, Photographer

    Fine art photographer.

Production partners

  • A photographic print lab

    MN, United States

    This photographic printing lab services professional photographers with traditional silver halide processing on Fuji's finest papers.

Shop policies

Last updated on May 18, 2022
Welcome to Erin Stephens Photography on Etsy!

My fine art products are custom made to order with care and attention to detail. Eco-friendly materials and sustainable practices are top priorities and will be utilized whenever possible.

Information on the ordering process can be found in the policies below. Please read through and feel free to contact me with any additional questions you may have.

Thank you and be sure to visit my website to see more of my work: erinstephensphotography.com

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
DAMAGES or MISSING CONTENT:
All domestic orders with shipping charges paid by the customer are mailed with insurance* by USPS. If a package arrives damaged or is missing an item, please contact me within 24 hours.

Proof of damage may be required. Photos that clearly show the extent of the damage will help with your case in a USPS insurance claim. If you received something that is damaged, please hang onto it until your USPS claim is settled. You may be asked to take the package to your local Post Office for inspection. Please do not reship the package.

*Insurance is not available for most international destinations.

CUSTOMER SATISFACTION:
Please contact me within 72 hours of delivery if you have any concerns about your order. Your satisfaction is my top priority and I will do my best to resolve your concerns as quickly as possible.

Photos documenting any areas of concern are helpful to the resolution process. If a refund or exchange is requested, the unsatisfactory order must be mailed back and the item must be received intact before refunds/exchanges will be issued.

Refunds and exchanges are considered on a case-by-case basis. Please contact me if you have any questions or concerns about your order.
Payment
ACCEPTED PAYMENTS:
All major credit cards, Etsy gift cards and Paypal are accepted as forms of payment.

POLICIES:
Made to order items will begin production and packages will be shipped after payments have cleared. Orders may be canceled if payment is not received within 14 days.

Please contact me if you have any questions or problems submitting payment.
Shipping
SHIPPING CARRIER:
All orders with shipping charges paid by the customer will be insured and shipped via USPS. The most popular method is Priority, however, some listings may offer Parcel Select and/or Express service options. Promotional listings with free or included shipping may be shipped via alternate carrier or with different levels of shipping service, depending on the product type and value.

SHIPPING TIME:
Shipping times can vary greatly by location. Shipping estimates are shown during checkout, but these estimates do not include the production time for made to order items. For an estimate of the total time it takes to receive your order, please add to the estimated shipping time another two to three weeks of lead time for production.

RECIPIENT:
Unless special instructions are given, all orders will be mailed to the shipping address provided directly to Etsy during checkout.

If your order is being sent to a gift recipient, a personal message can be included at no extra charge. Please include the gift message in the "Note to ErinStephensPhotos" during checkout.

PACKAGING:
Erin Stephens Photography is committed to eco-friendly practices, using as many reused or recycled packaging materials as possible.

INTERNATIONAL SHIPPING:
For orders shipped overseas, customs can delay packages by up to 6 weeks. While this does not happen often, please be aware of this possibility when ordering from outside of the U.S.

Please contact me if you have any questions about shipping or packaging.
Additional policies and FAQs
CUSTOM ORDERS:
If you are a local customer or have a request for a certain image or product, please feel free to contact me about custom orders and professional framing.