Eternity31

terrarium jewelry, glowing jewelry, polymer clay, resin

Odesa, Ukraine · 1690 Sales

Eternity31

terrarium jewelry, glowing jewelry, polymer clay, resin

Odesa, Ukraine 1690 Sales On Etsy since 2012

5 out of 5 stars
(328)

Announcement   Hello, dear customers and guests of my shop. In August 2017, I suffered an aneurysm of the cerebral vessels, now I am on rehabilitation, and in my store soon will be available ONLY ready to ship goods. I have not working to the order yet. I ask you to treat this fact with understanding. Best regards, Anastasiia

Announcement

Last updated on Mar 28, 2018

Hello, dear customers and guests of my shop. In August 2017, I suffered an aneurysm of the cerebral vessels, now I am on rehabilitation, and in my store soon will be available ONLY ready to ship goods. I have not working to the order yet. I ask you to treat this fact with understanding. Best regards, Anastasiia

Anastasiia

Contact shop owner

Anastasiia

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About

Eternity31

Hello, dear customers and guests of my shop. In August 2017, I suffered an aneurysm of the cerebral vessels, now I am on rehabilitation, and in my store soon will be available ONLY ready to ship goods. I have not working to the order yet. I ask you to treat this fact with understanding.

I am a full-time Etsy seller during about 5 years and the captain of ukrainian and russian speaks crafters https://www.etsy.com/teams/23269/etsy-school-ua , our team was create to help other ukrainian sellers with their business. I write free guides about Etsy on ukrainian and russian languages into my blog http://arteternity.blogspot.com/ I have a three assistents from my family and friends, who helps me with my shop. So, I am a very active Etsy member :) I am glad to see you into my jewelry shop!

Thanks for your time and have a lucky day,
Anastasiia.

Around the web

Shop members

  • Anastasiia Zalivan

    Owner, Designer, Creator

    I try to fill my shop with not boring jewelry, using all available for me materials and imagination to create a variety of style and choice for customers.

  • Natasha and Ruslan

    Curator, Designer, Shipper

    Natasha makes a lot of beautiful cardboard boxes for jewelry, in which I've send my goods. She carefully packs the parcel for shipping. Natasha developed some of designs in Eternity31 as she helps me with my shop. Ruslan helps me with promotion.

  • Marianna

    Assistant, Promotion, Curator

    Marianna helps me with my shop, she is my assistant, who engaged in advertising and promotion.

Shop policies

Last updated on April 1, 2018

Accepted payment methods

Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
If you would like to get money refund and you are unhappy with your delivered purchase: item must be returned within 14 DAYS after the buyer receives the item If you are not satisfied with your purchase. All items must be return in original conditions without any physical changes with all of its components. I do not refund payment for delivery, only the cost of the product. You will get the money back after the package is returned to the seller. While returning parcel, please give the seller a track number. Your money will be refunded using the same payment method that was used at the original transaction - only PayPal.

If for any reason you are unhappy with your purchase, contact me as soon as possible and we will resolve any problem. If you have a question about your order or tracking number, please feel free to contact me.

If you have made payment but decided to cancel the order, you will also be refunded a sum, except for above-mentioned commission fee, as the cancellation took place due to no fault of the seller.

If you wish to cancel transaction (before the order was made and sent), please, note, that there is non-refundable 9% and Paypal fees (for USA - 1.9% + $ 0.30, other countries 3.5% + $ 0.30).

I do not accepted cancellations and money refunds for order marked as shipped because it is on the way to destinations.

I do not accepted any cancellations and refunds for personalized orders.

If your package mark as ''unclaimed'', it may be resend, or you may get refund (excluding shipping costs and non-refundable fees) - just write me about it.

I do not provide money refunds for shipped orders, earlier than 45 DAYS after your order marked as shipped. Please note that seller is not responsible for the speed and quality of postal services. These terms - 45 days for INTERNATIONAL shipping is normal. Usually it takes less time, but I can not guarantee how fast or slow post offices are work. Hope for your understanding.

If your package did not arrive after 45 days since it was shipped, you can get a full money refund or get a new replacement, just write me about this situation.
Payment
I accept only PayPal.
If you don't have a PayPal account, just choose "pay by credit card" on the PayPal page https://www.etsy.com/help/article/339
Shipping
If item is ready to ship I will send it within 3-5 bussines days after payment confirmation.

If item is marked as made to order it will take up to 7-8 days to complete your item.

I do not ship on Sundays.

I use the Etsy or Paypal mailing address, please make sure it is correct.

I will let you know when your package is on the way. I will also send you a tracking number of your package.

Standard international shipping takes up to 20 BUSINESS days and accept via Ukrpost, but sipping time may be vary to different countries. Express delivery available to custom via EMS Ukraine, delivery time 5-12 days ( shipping costs from 45 $)

I ship orders after payment confirmation. Estimated terms to arrives (when the date since item mark as shipped):

U.S. - 12-45 days
U.K. - 10-20 days
Canada – 18-35 days
Australia and New Zealand - 15-35 days
France and Germany – 10-25 days
Italy, Brazil, Mexico and Russia – 18-50 days
Spain, Belgium, The Netherlands – 16-25 days
Norway, Sweden, Denmark, Switzerland, Ireland, Japan – 7-16 days.
India, South Korea, Singapore, Hong-Kong, China – 14-30 days
Egypt, South Africa – 18-30 days.
Other countries – about 15-30 days.

ATTENTION! Before Christmas the delivery time growing up for all countries, because the post offices are very busy. After November 20 I can not guarantee, that your purchase will be delivered earlier than Christmas.
Additional policies and FAQs
Feel free to custom orders and wholesale - get your own % discount ( coupon code ), just write me before completing your order!

Thanks for stopping by!
And if you have any question, please write me, I'll respond as soon as possible.

More information

Last updated on Dec 25, 2016
Frequently asked questions

How long does it take to deliver?

Usually shipping time out from Odessa, Ukraine takes about 10-25 days, but it may be some shorter or longer.

I ship orders during 4-8 business days. If it mark ''made to order'', I need some time to complete your order.

Estimated terms to arrives (when the date since item mark as shipped):

U.S. - 12-45 days
U.K. - 7-16 days
Canada – 18-35 days
Australia and New Zealand - 15-35 days
France and Germany – 10-25 days
Italy and Russia – 18-45 days
Spain, Belgium, The Netherlands – 16-25 days
Norway, Sweden, Denmark, Switzerland, Ireland, Japan – 7-16 days.
India, South Korea, Singapore, Hong-Kong, China – 14-30 days
Egypt, South Africa – 18-30 days.
Other countries – about 15-30 days.

How much is the shipping cost? Do you combine shipping?

I use standard shipping with tracking number:
$5.50 - for jewelry
$ 7.50 - for deer antler hair clips

All packages sending via Ukrpost, our country registered mail.

Also, available a combined shipping for you, the next item will cost only +$1 to shipping price. If you buy wholesale order, shipping cost may vary, it depends on the weight of the parcel.

Do you accept express shipping?

Yes, in my shop available express shipping via EMS Ukraine. Shipping cost depends on the weight of the parcel and country, usually cost is about $45, estimated time to delivery 4-8 days.

How to buy and pay?

I accept only PayPal and credit cards.
If you don't have a PayPal account, just choose "pay by credit card" on the PayPal page ( www.etsy.com/help/article/1939 - step 2 ).

I do not accept Etsy Gift Cards and Direct Checkout.

Do you accept wholesale orders? And what about personalized custom orders?

Yes, I'm happy with wholesale orders. Please contact me and get your personal discount.

A lot of my jewelry can be made with changes of the customer. It may be the color, size, shape, length of the chain.

Gift wrapping and packaging

All orders comes in gift wrapped box and tied with jute. Beautiful handcrafted boxes are made by my assistant. I can add a free greeting card with your notice, if you would like to buy smth for gift-giving. Please feel free to contact me.

Do you accept returns?

Yes, read more information about this - Shop Policies, ''Refunds and Exchanges'' https://www.etsy.com/shop/Eternity31?ref=hdr_shop_menu#policies

Care for jewelry made of RESIN

Items made of resin are water resistant but not completely waterproof. I use only high quality ''Pebeo Gedeo Crystal Resin'' to make my jewelry. This resin is clear, non-yellowing, has the most homogeneous structure. Items made of resin are durable, do not break like glass, to preserve the transparency and strength of the resin for many years - only necessary to avoid prolonged contact water, perfume and direct sunlight - let resin jewelry is stored in a box or another dark, dry place when you are not wearing them. If you would like to clean resin jewelry, do not use water - enough to wipe the resin lens with a soft cloth.

Care for jewelry made of POLYMER CLAY and GLOWING JEWELRY

POLYMER CLAY
Do not bend jewelry made of polymer clay - this is strong material,
but does not like to fall from a height. I use only high-quality brands of polymer clay in my creations (like a FIMO, Sculpey, Cernit).

You can wipe the polymer clay jewelry with a soft cloth or gently rinse with water, then blot dry. Do not keep the product out of clay for a long time in a humid environment, in the cold or the heat, avoid contact with perfume.

GLOWING JEWELRY
My glowing jewelry made using luminous polymer clay.
Jewelry glows in the dark for a few minutes (usually 3-5), in the ultraviolet - glowing factor will be extended. The glowing factor can be enhanced by natural light, or light bulb, or ultraviolet light bulb.

Care for jewelry made of METAL (chains, rings, necklaces, etc.)

All my jewelry have metal details, chains, etc. How to care for metal jewelry?

Avoid perfume, moist environment, not bathe with jewelry. Clean metal easily by washing the product with water and soap, then gently pat dry with a towel. If there are details of other materials which can not be wet - avoid them falling into the water.

For more efficient metal cleaning, you can use hydrogen peroxide or soda - put it on the metal and rinse with water, do not leave long. Also you may to wipe chains, rings, earrings and pendants of metal using wet wipes.