EternoJewelry

Eterno Jewelry Exclusive and Handcrafted Jewelry

102 Sales

EternoJewelry

Eterno Jewelry Exclusive and Handcrafted Jewelry

102 Sales On Etsy since 2009

0 out of 5 stars
(51)

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Diane Bushby

Contact shop owner

Diane Bushby

Reviews

No reviews in the last year
Barbara167

Barbara167 on Feb 24, 2014

5 out of 5 stars

Very delicate earrings with a lovely combination of stones. Di is a clever designer/maker who takes great care in packing and shipping.

Barbara167

Barbara167 on Feb 24, 2014

5 out of 5 stars

These are beautiful, elegant earrings. The design and stones used are unusual and they are comfortable as well as glamorous. Di is a great trader - everything beautifully packed and shipped in a timely way.

View all 51 reviews

Shop policies

Last updated on June 23, 2014
Hello and Welcome Everyone!

I create one of a kind jewellery handmade by myself. I use only the best handmade artisan lampwork beads, the reason for this is purely because they are the best.

All the findings are either Sterling Silver, 99% pure Silver, Karen Hill Tribe Sterling Silver or Bali Sterling Silver, 24k Gold Vermeil (gold bonded to sterling silver).

All gemstones where stated are real not fake, sometimes they might be dyed but I will do my level best to state this in the shop listing, so that you know what you are buying. I do use Hydro gemstones which are manmade but will always state this in my listings.

Swarovski crystals and pearls, these are the best. Each Swarovski Crystal Pearl is created around a crystal core, hence the name Crystal Pearl. The pearl coating developed by Swarovski is applied around the crystal core in pearly layers. The high specific gravity of a raw pearl made of crystal gives the Swarovski Crystal Pearl the same weight as a cultured pearl.

I use freshwater pearls, coin pearls and keishi pearls and where possible try to give the best quality pearls. I personally don't like rings around my pearls but that's just me, others may well like this but you wont find these in the pearls I chose.

If you are at all unhappy with the item you receive I would ask that in the first instance you contact me via email so that we can proceed from this point. If the item should for some reason break and lets be honest this isn't unheard of, although it has never happened to me, I would ask that you send it back for a full refund including postage and/or a replacement will be sent if this is at all possible.

Thank you for taking the time to read this and for visiting my shop. Have a great day, Di xx

Accepted payment methods

Payment
PAYPAL PAYMENTS:

Payment should be made with paypal. It is the safest method for both my customers and myself. I do offer layaway should you wish to purchase something but need time to pay. I would ask that 20% of the purchase price be paid in advance, plus weekly or monthly payments until the item is paid for. Once the item is paid for it will be sent to the customer and not before.
Shipping
ORDER PROCESSING TIME:

1-3 business days. Generally, I will ship your items within 2 business day. Depending on high order volume, it may take up to 3 days to process.

SHIPPING:

Orders are shipped using Portugal Airmail and includes a tracking number. Delivery time is 2-3 weeks.

*****Orders will ship to the address listed on your PAYPAL account, so please make sure this address is accurate. If you want a gift shipped directly to someone, please make sure that this address in one added to your PAYPAL list.

CUSTOMS FEES (International Orders):

Please keep in mind that the BUYER IS RESPONSIBLE for all CUSTOMS, DUTY OR IMPORT TAXES AND FEES which I am unable estimate what they will be because they are an ever changing amount, depending on the percentage of VAT paid in each country and the fees charged for collecting IMPORT DUTY and FEES. Please note that these fees can be high in certain countries like the UK, USA and CANADA.
Refunds and Exchanges
REFUNDS:

Please contact me if you are unsatisfied with your purchase! My goal is for you to have a great customer experience so please let me know it there is a problem and I will work with you to resolve the issue.

I will accept returns within 14 days after you receive your purchase. Again, please note that the original shipping costs will be refunded but not return shipping.

All returns must be returned in their original packaging and original condition.

***Please note that custom made orders non-refundable, nor are earrings with earring hooks, this is due to health and safety laws within my own country.
Additional policies and FAQs
***Coupon codes must be used properly when the order is placed. Coupon codes cannot be applied on orders already placed.***

CUSTOM ORDERS? I love custom orders! Send me a request!

If you have any other questions please contact me!