Ethnicmood

Unique Soft Furnishings and Accessories

London, United Kingdom · 1 Sale

Ethnicmood

Unique Soft Furnishings and Accessories

London, United Kingdom 1 Sale On Etsy since 2012

Shop owner

Sandrine

Contact

Sandrine

Contact shop owner

Sandrine

Shop policies

Last updated on April 18, 2012
Welcome to Ethnicmood! Thank you for visiting my shop. x

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I accept PayPal, and will post quickly (within the week) after I receive payment, usually the same or next working day.

In order to avoid cancellation, please pay within 24 hours of purchase. If you for some reason can not pay on the same day, convo or email me and we might be able to come to an arrangement.
Currently accepting PayPal payments only.

Paypal Note: If payment is not received within 24 hours, the item will be re-listed. For Reserved Listings and Custom Orders: Please pay for your order within 24 hours. If you need more time, please contact me and I will be happy to work with you.

New to Etsy and need help making a purchase? Just go to this link: http://www.etsy.com/help/article/339

If you do not have a Paypal account, you can still purchase via a credit card with the Paypal guest checkout:
http://www.etsy.com/help/article/361
Shipping
All items will be well packed. All wrap is new but postage packs will be reused where possible. Please let me know if your item is a gift/ needs to be posted straight to the recipient or you would prefer all new packaging.

SHIPPING ADDRESS: Please make sure that your address is correct in both Etsy and PayPal. If your Etsy address does not match your PayPal address, this may delay shipment of your purchase. If you'd like your item(s) shipped to a different address, please make a note in the Notes to Seller portion when you check out .


INTERNATIONAL SHIPPING:
I am unable to track packages if shipped with standard First Class mail. However, to guarantee the arrival of your shipment, there are other shipping options available but they are definitely much more costly. Please convo me prior to purchasing if you are interested in guaranteed shipping. If you'd like to add insurance please let me know as well and I will re-calculate the shipping fee.

UK - All shipping is by Royal Mail standard class. Estimated delivery 2+ business days.
Everywhere Else – All shipping is by Royal Mail AirMail. Estimated delivery 5-7 business days.

These are estimated shipping periods, Sorry but I cannot be held liable for delays by the postal service or customs.
If you experience delay beyond the estimated shipping time please contact me.
Refunds and Exchanges
I am happy to refund any faulty/damaged item within 14 days from the date of purchase. Just send me a message. Please note that postage is not included for refunds.

Please note that refunds will only be issued once the item as been returned to me in its original condition.
Additional policies and FAQs
Feedback - I leave positive feedback on receipt of your feedback once I know your package has arrived safely and you are happy with your purchases. Should there be any problems with your order please, please, please convo or email me before leaving negative or neutral feedback. I want you to be happy with your purchases and aim to solve any problems at a customer services level i.e. prior to feedback.