EvisaSimpson

This Privacy Policy explains how I collect, use, and protect your personal information when you place an order or contact me through Etsy.

1. Information I Collect

To fulfil your order, Etsy provides me with personal information such as your:
• name
• postal address
• email address
• phone number (if required for delivery)
• order details
• payment information (processed securely by Etsy)

You may also provide optional information if you contact me directly (e.g., for a personalised signed book).

2. Why I Need Your Information & How I Use It

I rely on the following legal bases to process your personal information:
• To fulfil your order — processing payments, shipping items, providing customer service.
• Legitimate interests — improving my services, and maintaining accurate business records.
• Legal obligations — retaining information required for tax or accounting laws.
• Your consent — only if you choose to receive optional marketing messages (I do not send any marketing without your explicit consent).

3. Information Sharing

I share your information only when necessary:
• Etsy — to comply with Etsy Seller Policy and Terms of Use.
• Delivery partners — local courier companies in the UAE for signed books.
• Print-on-demand provider — IngramSpark/Lightning Source for international printing and shipping.
• Legal requirements — if required to comply with a law, court order, or legal claim.

I do not sell or share your information for marketing.

4. Data Retention

I keep your information only as long as necessary to:
• provide my services
• comply with tax and legal obligations

I generally retain data for 4 years.

5. Transfers Outside the EU

I am based in the United Arab Emirates.
Your information may be transferred outside the EU via:
• Etsy (US-based)
• IngramSpark (US/UK/EU)
• Cloud services (e.g., email providers)

These providers use lawful mechanisms (such as Standard Contractual Clauses) to safeguard data.

6. Your Rights

If you live in certain territories, including the EU, you have the right to:
• access the personal information I hold
• request corrections or deletion (unless I must keep it for legal reasons)
• restrict or object to my use of your data
• withdraw consent to marketing at any time
• raise a complaint with your local data authority

7. Contact Me

For data protection purposes, I (Evisa Simpsone) am the data controller of your information.

Email: hello@evisasimpsonstories.com

Business Name: Evisa Simpson Stories Publishing FZE
Location: Dubai, UAE

For Etsy-related privacy requests, you may also contact Etsy directly at Etsy.com/help.