ExchangingFireDesign is taking a short break
nabiu on Jan 17, 20225 out of 5 stars
( apologies for delay )
Lovely artist, gorgeous work…. Absolutely would love to buy again. Thank you so very much! Wish you the best, and hope that you take care :)
Shawna on Jan 8, 20224 out of 5 stars
Shipped directly as a gift. Arrived on time during the busy holiday season and stitch markers are absolutely beautiful. Thank you!
Charity on Jan 8, 20225 out of 5 stars
Exactly as pictured! Great seller.
ginnyjrt20171 on Dec 30, 20215 out of 5 stars
What a lovely gift. Love my lavender wands. Beautifully packaged. Arrived in time for Christmas. Thank you!
Robin on Dec 26, 20215 out of 5 stars
Great stitch markers! Appear exactly as shown. Goes great with my European pattern Project bag.
Kirsten on Dec 25, 20215 out of 5 stars
perfect gift, beautiful made for the witch in my life
Kirsten on Dec 25, 20215 out of 5 stars
perfect stitch markers, for the meditator. mindful knitting made easier
Robin on Dec 23, 20215 out of 5 stars
The item matches the description. Very pleased with my purchase!
Scarlett on Dec 21, 20215 out of 5 stars
Thank again Sarah ! Another wonderful Snap 'n Go Notions Case !! 😃
Leslie on Jan 21, 20221 out of 5 stars
I haven’t received my items.
I started knitting my first semester of college, when I saw a senior girl working on a project in front of crackling fire in an old college dorm. We were surrounded by co-eds happily clicking their needles, and there was a mystical, time-honored tradition of old about the whole thing that reminded me of the 1900s instead of the 21st century. I immediately wanted to learn to knit as well, and after letting me play with her project for a bit, the senior girl instructed me to go out, buy my own materials, and she’d teach me how. My first scarf took two years to complete and is now a lap blanket in my parent’s house! Yes, I tend to go overboard.
The ability to tap into a modern, vibrant network of fellow enthusiasts around the world has helped my knitting talents grow and bloom, from experiments in dyeing yarn and designing original patterns to creating unique stitch markers and other notions for yarn and fiber lovers.
Interested in seeing what else is new? Visit my website at http://www.exchangingfire.com to see what I'm knitting today. Don't forget to sign up for the Exchanging Fire newsletter at http://eepurl.com/rZeg5 to stay in-the-know about the latest updates!
Owner, Maker, Designer
I am a writer, photographer, yarn enthusiast and all around crafty girl who thrills for thrifting and is a gifted gabber.
Quality Control Inspector
Our QCI is no longer with us, but her fur might be. She liked to sniff lanolin fumes, was mesmerized by yarn winding, and enjoyed being lavished with attention while reclining on handknits.
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
To return items, ship the merchandise back within 14 days of receiving them in their original, saleable condition. Shipping charges for no-fault returns are non-refundable.
Mail returns to:
47 Wasson Pl
Mt Lebanon, PA 15216
If you need to exchange an item due to an error on my part (such as receiving the wrong quantity or a defective product) please send me a convo with your name, email address, product name(s), order date and information about the issue you are having. Once I either receive a photo of the problem or the item back in the mail and can verify the issue, I will replace the item at my expense and issue you a credit for the return shipping.
Cancellations and refunds may take up to 24 to 48 hours to process.
When your order ships you will receive two emails - one from Etsy confirming shipment and another from me (at Exchanging Fire) via Stamps.com with your shipment date and tracking number. Please check your spam filters if you have not received these important messages.
All items are shipped USPS First Class Mail and USPS First Class Mail International, and heavier items are shipped via USPS Priority Mail. Average shipping speeds vary from 3 to 7 days in the US, and international orders can take up to 4 to 6 weeks to arrive, according to the United States Postal Service.
Delivery confirmation is included for free with your order and is available for all US and Canadian addresses. Be aware that the postal service's tracking system may take 24 hours or more to update itself and that international shipping is not always trackable.
To add expedited shipping or shipping insurance to your order, simply use the dropdown menu in your cart to select the appropriate add-on. Insurance is available for both domestic and International buyers. It typically ranges from $2-5 USD for an order and can be selected at checkout.
Please make sure that your address is correct and up-to-date, as due to shipping liabilities, I can only ship to the verified address you have provided through Etsy. If you need to change the address for any reason after placing your order, please let me know immediately and I will cancel the transaction and let you reorder using the updated address. If your order ships and is returned because you provided an incorrect shipping address, you will be responsible for the cost of re-shipping to the correct address.
If a package has been marked delivered by the post office, that is considered proof of delivery. If you did not receive your package, your next step should be to contact your local post office to declare it lost and request an investigation. For further help, please contact me directly.
If you need to combine shipping on separate orders placed around the same time I will do my best to honor your request, but be aware that it may not always be possible. During the Christmas season (from Black Friday through the New Year) I cannot combine orders due to the extremely high order volume. Thank you!
Frequently asked questions
Estimated shipping and handling times
Many of the items I create are handmade at the time of purchase, and the time it takes to put your order together can take up to 7 business days (10-14 calendar days).
Don't know when your order is due to ship? Select "Purchases and Reviews" under the drop-down menu in the right hand corner of your screen. There you will see your order and if you click on "Receipt" you'll see the estimated date your order is due to ship.
I'll do my best to meet these shipping estimates, but cannot guarantee them, especially during high ordering periods. Actual delivery time will depend on the shipping method you choose. See my shop policies for more details on shipping.
Repair and replacement of stitch markers
I'm happy to make free repairs to stitch markers that have fallen apart from being worked hard and well-loved. Just send me any damaged markers (don't forget the important pieces, like the beads because I'll need those!) and I'll restring, rehang, and make them as good as new. Then I'll send them back to you free of charge.
Allergies and pets
Please note that my items come from a smoke-free, cat-friendly household. Though my cat does not play with my products (she is totally bored by the knitting process), be aware that a wisp of stray hair could make its way into your package.
Photographs and images
I describe and photograph my products as accurately as possible using a Panasonic DMC-LX7 camera with a Leica macro lens in natural lighting.
Due to variations between monitors, your personal monitor settings, minor variations of daylight, color filters, or the uniqueness of the products themselves, the items you receive may vary slightly from the photos you see.
Yes, I offer wholesale options for LYSs and yarn clubs. I currently have stockists across the US, Canada and in Europe. Please contact me for more information or feel free to fill out my wholesale form at www.exchangingfire.com/wholesale.