Many of the items I create are handmade at the time of purchase, and the time it takes to put your order together can take up to 7 business days (10-14 calendar days).

Don't know when your order is due to ship? Select "Purchases and Reviews" under the drop-down menu in the right hand corner of your screen. There you will see your order and if you click on "Receipt" you'll see the estimated date your order is due to ship.

I'll do my best to meet these shipping estimates, but cannot guarantee them, especially during high ordering periods. Actual delivery time will depend on the shipping method you choose. See my shop policies for more details on shipping.

I'm happy to make free repairs to stitch markers that have fallen apart from being worked hard and well-loved. Just send me any damaged markers (don't forget the important pieces, like the beads because I'll need those!) and I'll restring, rehang, and make them as good as new. Then I'll send them back to you free of charge.

Please note that my items come from a smoke-free, cat-friendly household. Though my cat does not play with my products (she is totally bored by the knitting process), be aware that a wisp of stray hair could make its way into your package.

I describe and photograph my products as accurately as possible using a Panasonic DMC-LX7 camera with a Leica macro lens in natural lighting.

Due to variations between monitors, your personal monitor settings, minor variations of daylight, color filters, or the uniqueness of the products themselves, the items you receive may vary slightly from the photos you see.

Yes, I offer wholesale options for LYSs and yarn clubs. I currently have stockists across the US, Canada and in Europe. Please contact me for more information or feel free to fill out my wholesale form at www.exchangingfire.com/wholesale.