ExchangingFireDesign is taking a short break
Note from shop owner
Nargis on Feb 25, 20221 out of 5 stars
I never received my order.
Crystal on Feb 1, 20221 out of 5 stars
I haven’t received my order which was placed on Oct 30th 2021. Seeking order cancellation and refund. I’ve actually ordered from this seller before, disappointed that this order wasn’t a good experience.
Leslie on Jan 21, 20221 out of 5 stars
I haven’t received my items.
nabiu on Jan 17, 20225 out of 5 stars
( apologies for delay ) Lovely artist, gorgeous work…. Absolutely would love to buy again. Thank you so very much! Wish you the best, and hope that you take care :)
JJ on Jan 15, 20222 out of 5 stars
They were dispatched over a month after ordering; on contacting the seller they responded straight away and explained that a death in the family had caused the delay. Item not as expected but more my fault at not reading the description properly ad I'm not really sure what you'd do with them. They came up in a search for Elvis and crochet related item - they are definitely neither!
Shawna on Jan 8, 20224 out of 5 stars
Shipped directly as a gift. Arrived on time during the busy holiday season and stitch markers are absolutely beautiful. Thank you!
Charity on Jan 8, 20225 out of 5 stars
Exactly as pictured! Great seller.
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Owner, Maker, Designer
I am a writer, photographer, yarn enthusiast and all around crafty girl who thrills for thrifting and is a gifted gabber.
Quality Control Inspector
Our QCI is no longer with us, but her fur might be. She liked to sniff lanolin fumes, was mesmerized by yarn winding, and enjoyed being lavished with attention while reclining on handknits.
Customs and import taxes
Returns & exchanges
Frequently asked questions
Estimated shipping and handling times
Many of the items I create are handmade at the time of purchase, and the time it takes to put your order together can take up to 7 business days (10-14 calendar days).
Don't know when your order is due to ship? Select "Purchases and Reviews" under the drop-down menu in the right hand corner of your screen. There you will see your order and if you click on "Receipt" you'll see the estimated date your order is due to ship.
I'll do my best to meet these shipping estimates, but cannot guarantee them, especially during high ordering periods. Actual delivery time will depend on the shipping method you choose. See my shop policies for more details on shipping.
Repair and replacement of stitch markers
I'm happy to make free repairs to stitch markers that have fallen apart from being worked hard and well-loved. Just send me any damaged markers (don't forget the important pieces, like the beads because I'll need those!) and I'll restring, rehang, and make them as good as new. Then I'll send them back to you free of charge.
Allergies and pets
Please note that my items come from a smoke-free, cat-friendly household. Though my cat does not play with my products (she is totally bored by the knitting process), be aware that a wisp of stray hair could make its way into your package.
Photographs and images
I describe and photograph my products as accurately as possible using a Panasonic DMC-LX7 camera with a Leica macro lens in natural lighting.
Due to variations between monitors, your personal monitor settings, minor variations of daylight, color filters, or the uniqueness of the products themselves, the items you receive may vary slightly from the photos you see.
Yes, I offer wholesale options for LYSs and yarn clubs. I currently have stockists across the US, Canada and in Europe. Please contact me for more information or feel free to fill out my wholesale form at www.exchangingfire.com/wholesale.