Katherine Kirby on Jul 9, 2016
Kelly Pike on May 31, 2016
Arrived promptly. Awesome seller to work with and everything we asked for she did!! Thank you so much! Highly recommend!
Shirley Faulkner on May 25, 2016
Late to ship, two weeks
Stephanie responded on May 30, 2016
Sorry your original sample never made it to you. Once you let us know you didn't receive your sample your order was refunded and another sample was shipped to you via priority mail at our expense. Again, we apologize!
Accepted payment methods
- Accepts Etsy gift cards
We require a $100 deposit to secure your time slot for your order. We have limited time slots available each month and your deposit will secure one of the slots in the month you prefer to start working on your order. Once you make your deposit a cusomization form will be emailed to you for your invitation order information.
MUST RECEIVE PAYMENT IN FULL BEFORE ORDER IS PRINTED AND SHIPPED.
All samples are shipped USPS First Class Mail.
All custom orders are shipped USPS Priority Mail w/ tracking and signature required at time of delivery.
We are not responsible for any damages to your shipment after the item has been delivered. If you would like insurance added to your shipment please let us know and we will add insurance and bill you for the insurance fee.
Please contact us for international orders and shipping rates.
Refunds and Exchanges
No refunds of exchanges are given due to the custom nature of the stationary product.
YOUR HAPPINESS GUARANTEED
Please inspect your order and NOTIFY us within 10 BUSINESS DAYS of delivery if you are unsatisfied with your order so we can quickly resolve the issue.
It is recommended you order a sample of the invitation prior to ordering to ensure you like the paper quality and paper/ink colors. We cannot guarantee colors will match what is shown on your monitor due to differences in screen resolutions.
Please review proofs carefully before approving. Once they have been approved and go to print we are unable to make any changes. If we make a mistake after your proof approval and printing we will quickly correct your order and ship them to you. If you make a mistake or need changes after proof approval and printing, please let us kno wnad we will be happy to help you correct the mistake at a reduced charge. Please note the incorrect order must be returned to us for inventory purposes.
If you choose to cancel your order prior to returning your customization form, a refund of $75 will be given. If you cancel after the return of your customization form a refund of $50 will be given. Once an order has been paid in full and printing has begun, no refunds or exchanges will be given due to the custom nature of the product. IN ORDER TO AVOID LOSS OF ANY OF YOUR DEPOSIT, PLEASE BE SURE YOU WANT TO PLACE YOUR ORDER BEFORE MAKING THE DEPOSIT. Your deposit will be deducted from your final order balance.
Additional policies and FAQs
If you would like us to design and print your invitation suites please let us know and we will set up a special listing on Etsy for a deposit.
A digital proof will be provided to you by email within 3 business days of receiving your information AND deposit payment for the items you have requested. We will provide 3 proofs free of charge. Any additional proofs will be charged $10 fee. Once you like the look of the design, approve your proof, and pay the remaining balance of your order we will begin the printing process.
Please allow 7-10 business days for print production. Please allow 2-4 days for Priority Mail shipping.
RECOMMENDED ORDER PLACING
We recommend you place your order about 3 1/2 months before your wedding date. Please let us know if you need to expedite your order because your wedding date is sooner than the recommended time. Again, making a deposit will secure your time slot.
Black Ink Only
Return address printing on response card - $0.35 each
Return address printing on invitation envelope flap - $0.35 each
Guest address printing on invitation envelope - $0.55 each
Custom Guest address layout and printing on invitation envelope - $0.80 each
All of our priced do not include assembly in order to keep your costs at a minimum. If you would like to purchase assembly please ask us for a quote or use the following as a guide:
Assemble layered cards with adhesive 1 card design - $0.60 each
Assemble layerd cards with adhesive 2 card design - $1.00 each
Assemble invitation suite with ribbon and tag - $1.00 each