FERNandARROW
Announcement Helping people feel seen, known, and loved through handmade gifting and design.
Announcement
Helping people feel seen, known, and loved through handmade gifting and design.
Items
Featured items
All Items
Reviews
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Christine on Jun 9, 2022
5 out of 5 starsWorks great for hot and cold. Smells wonderful. An excellent gift for someone after a surgery! The seller was extra responsive and helpful in sending this as a gift with a personalized touch. Will definitely purchase again!
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Christine on Jun 9, 2022
5 out of 5 starsWorks great for hot and cold. Smells wonderful. An excellent gift for someone after a surgery! The seller was extra responsive and helpful in sending this as a gift with a personalized touch. Will definitely purchase again!
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Paris on Jun 2, 2022
5 out of 5 starsLove this heating pad! Super convient size - I’m a flight attendant and I pack it with me everywhere I go! Super comforting to use even outside menstrual cramps. :)
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Brandy on May 26, 2022
5 out of 5 starsThis made the perfect teacher appreciation gift for my colleagues.
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Olivia on May 19, 2022
5 out of 5 starsI love this heat pad! works so well and smells amazing. It's also so pretty!
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About FERNandARROW
Dream big, babes!
HI! I’m Janell - I’m a ripped jeans + Converse wearing gal with a secret coffee name just because I can… psst. It's SAM!
I’m the brains, body, and soul behind this operation and I am so thrilled you've found your way to my corner of the world-wide-web.
I am a wife + mama, a creator, a dabbler, and a doer with a strong desire to make all.the.things.
Thanks for taking a look remember to Always Be Kind.
XO,
Janell
Shop members
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J D
Owner
Hi! My name is Janell and I am the mastermind behind Fern & Arrow. This shop has allowed my creativity to blossom in a way I never thought possible. Thanks for stopping by!
Production partners
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Narrative Concepts
Lynden, WA
Narrative Concepts is my "digital" baby. Still made by me, JD!
Shop policies
I started this little workshop back in 2014 after my first son was born. I needed an outlet to unleash all the creative pins I had saved during the endless 2 a.m. nursing sessions, so here we are!
My shop started with rag banners and baby photography session backdrops, I think I even sold a few succulents... ah, the memories! Now I'm fully loaded with jewelry, oily + aromatherapy accessories, masks, and stickers.
I LOVE gifting and decided to make my shop the ultimate gifting station - allowing customers and friends to shop and gift in the most thoughtful {handmade} way.
I am one of those people that like to try my hand at just about everything and when I figure it out, well, of course I have to share it with the world which is why Fern & Arrow Workshop is a modge-podge of creative goods.
You can be assured that each item was thoughtfully planned, prepped, created, and doted on by yours truly before being listed here - so enjoy!
Note:
ᕱ Most items in my shop is hand-made by me in Lynden, Wa. However, there will often be a an item that is NOT handmade and those are thoughtfully sourced and identified as such.
Accepted payment methods
Returns and exchanges
I gladly accept cancellations
I don't accept returns or exchanges
Returns and exchange details
Orders that have been cut/altered/damaged by the customer cannot be accepted for return/refund/exchange.
Payment
Shipping
Digital "instant downloads" will be available within minutes of your purchase.
Additional policies and FAQs
I love doing wholesale orders! Inquiries are welcome and should be sent to hello [!at] fernandarrow.com. You can also view my wholesale catalog on Faire : https://fernarrow.faire.com
ᕱ COLLAB ᕱ
I am a huge advocate of partnering with other brands - please reach out to me at hello [!at] fernandarrow.com (or just click the CONTACT US at the bottom of the webpage).
ᕱ PERSONALIZATION ᕱ
Personalization details should be stated before/upon payment. If you have ordered an item that is to be personalized I cannot being processing the order until you have provided the necessary details.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information I collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
How I Use Your Information
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
-Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
-Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
-Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
-Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
For purposes of US data protection law, Fern & Arrow Workshop LLC, is the data controller of your personal information. If you have any questions or concerns, you may contact us at hello [!at] fernandarrow.com.
Updated June 7, 2022
Seller details
FERNandARROW is considered a professional seller (known as a trader) in the EU. What's this?