FGMstore

F.G.M STORE

Tokyo, Japan · 822 Sales

FGMstore

F.G.M STORE

Tokyo, Japan 822 Sales On Etsy since 2011

4.5 out of 5 stars
(175)

Announcement   Hi There!
Welcome to our shop “teamF.G.M. ®” from japan.
We hope all cat lover around the world enjoy our goods.

We promise to reply to all your questions surely.
We thank your understanding in case it may take a little time because we’re not English native.

You can find us on web at http://www.facebook.com/FUKUGOMAMEME
and http://instagram.com/sakuracos

Announcement

Hi There!
Welcome to our shop “teamF.G.M. ®” from japan.
We hope all cat lover around the world enjoy our goods.

We promise to reply to all your questions surely.
We thank your understanding in case it may take a little time because we’re not English native.

You can find us on web at http://www.facebook.com/FUKUGOMAMEME
and http://instagram.com/sakuracos

Sakurako Shimizu

Contact shop owner

Sakurako Shimizu

Reviews

Average item review
4.5 out of 5 stars
(175)
silviajordan03

silviajordan03 on Aug 12, 2016

1 out of 5 stars

Not happy at all it broke I just had it for a week bad product 😡

Sakurako

Sakurako responded on Aug 19, 2016

We are sorry that the mishandling made you disappointed. We always carefully pack the goods and dispatch, promise to improve them. Damaged items will be replaced free of charge or a refund will be offered, provided notification is made within 7 days of receipt of goods. Please let us know the detail with the photo of the damaged item. Thank you.

vaysan

vaysan on Jul 12, 2016

5 out of 5 stars

all purchase was exellent,great seller and great stuff

shaytaylor

shaytaylor on Jun 18, 2016

5 out of 5 stars
View all 175 reviews

Shop policies

Last updated on October 28, 2011
Hello! Welcome to our shop!

Accepted payment methods

Payment
Paypal is our preferred method of payment.
If you have any issues with payment please feel free to contact me.
Shipping
Regular international shipping by Japan Post Office.

If you prefer EMS or other option service please message me before checkout.
I will check about the extra charge then tell you.

*** Insured ( registered ) mail option with additional $5~
*** EMS ( Express Mail Service ) with aditional $8~
Insured and faster shipping.

Usually our products except the made to orders would be received within 7-10days after payment.

We can not be held responsible for any shipping delays once package has been shipped.
please confirm that your address correct before purchasing.

Buyers are responsible any shipping cost of returned and resent packages that are due to the incorrect address.

Buyers are also responsible for any customs fees,taxes,tariffs,duties,etc.that may be incurred at the time of delivery.

Returns will not be accepted due to customs fees.

Every packages of our products is packed and shipped by us from our atelier.
So we can send them with maximum care for you.
Refunds and Exchanges
If you are dissatisfied with your order please contact us within one week.
We will work with you to find a solution to any issues.
Items for exchange/return must be in new condition and smoke-free.