FWAquaticsandReptile

High Quality Reptile , Aquarium & Terrarium Accessories

12,378 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    www.FreshwaterAquaticsNY.com
Everything in our shop is in stock and ready to ship! Shop early for Christmas due to the supply shortages. Thank you.

We strive to provide our customers with quality products and a pleasant shopping experience.

If for any reason you are not completely satisfied with your purchase please message us through Etsy Messenger. We will go to great lengths to be sure your concerns are addressed. We ask that you read the “Item Description “ for each product before purchasing. We try to describe and state the features of each item very carefully. We value your input and take your suggestions seriously and are constantly improving our listings based on questions and suggestions we receive from you. If you have any questions about any product in our shop please message us before you make your purchase. We always provide a very prompt response. Thank you for supporting our small business.

Please visit our website for available dragons!! https://www.freshwateraquaticsny.com/
Also, please follow us on Instagram @ FreshwaterAquaticsNY

Announcement

Last updated on Oct 29, 2021

www.FreshwaterAquaticsNY.com
Everything in our shop is in stock and ready to ship! Shop early for Christmas due to the supply shortages. Thank you.

We strive to provide our customers with quality products and a pleasant shopping experience.

If for any reason you are not completely satisfied with your purchase please message us through Etsy Messenger. We will go to great lengths to be sure your concerns are addressed. We ask that you read the “Item Description “ for each product before purchasing. We try to describe and state the features of each item very carefully. We value your input and take your suggestions seriously and are constantly improving our listings based on questions and suggestions we receive from you. If you have any questions about any product in our shop please message us before you make your purchase. We always provide a very prompt response. Thank you for supporting our small business.

Please visit our website for available dragons!! https://www.freshwateraquaticsny.com/
Also, please follow us on Instagram @ FreshwaterAquaticsNY

Items

12378 Sales
 

All Items

Luisa Russo

Contact shop owner

Luisa Russo

Reviews

Average item review
5 out of 5 stars
(2945)
See reviews that mention:
Quality 333 Shipping 558 Customer service 184

About FWAquaticsandReptile

Sales 12,378
On Etsy since 2017

Luisa Russo -Owner

www.FreshwaterAquaticsNY.com
Everything in our shop is in stock and ready to ship!! We usually ship same or next day !!

We strive to provide our customers with quality products and a pleasant shopping experience. If for any reason you are not completely satisfied with your purchase please message us through Etsy Messenger. We will go to great lengths to be sure your concerns are addressed. We ask that you read the “Item Description “ for each product before purchasing. We try to describe and state the features of each item very carefully. We value your input and take your suggestions seriously and are constantly improving our listings based on questions and suggestions we receive from you. If you have any questions about any product in our shop please message us before you make your purchase. We always provide a very prompt response. Thank you for supporting our small business.


Please visit our website for available dragons and our reptile expo schedule https://www.freshwateraquaticsny.com/
Also, please follow us on Instagram @ FreshwaterAquaticsNY

Shop members

  • Luisa Russo

    Owner

Shop policies

More information

Last updated on Jun 27, 2021
Frequently asked questions
Custom and personalized orders

No refunds or returns on custom orders.

Bath Towels, Sleepwear, Hammocks and face masks

No returns on bath towels, sleepwear, hammocks or face masks due to hygiene issues. Reptiles can be carriers of deadly viruses without showing signs of the virus. It is for this reason that items that can come in contact with the animals “intimate” areas are not returnable or exchanged. I would not want to be responsible for passing along any items to any of my customers that would put their precious pet in danger. Face masks are not returnable or refundable due to hygiene issues. I will not resell any mask once it has left this shop no exchanges or refunds allowed. Thank you for understanding. If you have any specific questions about my return policy please message me. If the item is damaged a replacement or refund will be issued.

Returns due to incorrect shipping address being provided at time of sale

If an order is returned to us due to incorrect shipping address being provided at the time of sale we will charge shipping to resend or we will subtract the shipping cost if you prefer a refund on the item. If you have any questions, please message us.

LIVE PLANT return / refund Policy

If your plant should arrive damaged, we require that you notify us WITHIN 24 HOURS of the plant being delivered. Please provide photos of the damage to the plant as well as the box. We will assess the damage and if necessary send a replacement or issue a refund.