FWAquaticsandReptile

High Quality Reptile , Aquarium & Terrarium Accessories

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| 16,092 Sales | 5 out of 5 stars 5 out of 5 stars

FWAquaticsandReptile is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Thank you for supporting my small business!

I strive to provide my customers with quality products and a pleasant shopping experience.
If for any reason you are not completely satisfied with your purchase please message me through Etsy Messenger. I will go to great lengths to be sure your concerns are addressed. I ask that you read the “Item Description “ for each product before purchasing. I try to describe and state the features of each item very carefully. I value your input and take your suggestions seriously and are constantly improving my listings based on questions and suggestions I receive from you. If you have any questions about any product in the shop please message me before you make your purchase. I always provide a very prompt response.

Announcement

Last updated on Aug 22, 2022

Thank you for supporting my small business!

I strive to provide my customers with quality products and a pleasant shopping experience.
If for any reason you are not completely satisfied with your purchase please message me through Etsy Messenger. I will go to great lengths to be sure your concerns are addressed. I ask that you read the “Item Description “ for each product before purchasing. I try to describe and state the features of each item very carefully. I value your input and take your suggestions seriously and are constantly improving my listings based on questions and suggestions I receive from you. If you have any questions about any product in the shop please message me before you make your purchase. I always provide a very prompt response.

Items

16092 Sales

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Luisa Russo

Contact shop owner

Luisa Russo

Reviews

Average item review
5 out of 5 stars
(4282)
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About FWAquaticsandReptile

Sales 16,092
On Etsy since 2017

Luisa Russo -Owner

www.FreshwaterAquaticsNY.com

I strive to provide my customers with quality products and a pleasant shopping experience. If for any reason you are not completely satisfied with your purchase please message me through Etsy Messenger. I will go to great lengths to be sure your concerns are addressed. I ask that you read the “Item Description “ for each product before purchasing. I try to describe and state the features of each item very carefully. I value your input and take your suggestions seriously and are constantly improving my listings based on questions and suggestions I receive from you. If you have any questions about any product in my shop please message me before you make your purchase. I usually provide a very prompt response. Thank you for supporting my small business.

https://www.freshwateraquaticsny.com/
Also, please follow us on Instagram @ FreshwaterAquaticsNY

Shop members

  • Luisa Russo

    Owner

Shop policies

Last updated on Jul 28, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 11, 2022

Frequently asked questions

Custom and personalized orders

No refunds or returns on custom orders.

Bath Towels, Sleepwear, Hammocks and face masks

No returns on bath towels, sleepwear, hammocks or face masks due to hygiene issues. Reptiles can be carriers of deadly viruses without showing signs of the virus. It is for this reason that items that can come in contact with the animals “intimate” areas are not returnable or exchanged. I would not want to be responsible for passing along any items to any of my customers that would put their precious pet in danger. Face masks are not returnable or refundable due to hygiene issues. I will not resell any mask once it has left this shop no exchanges or refunds allowed. Thank you for understanding. If you have any specific questions about my return policy please message me. If the item is damaged a replacement or refund will be issued.

Returns due to incorrect shipping address being provided at time of sale

If an order is returned to us due to incorrect shipping address being provided at the time of sale we will charge shipping to resend or we will subtract the shipping cost if you prefer a refund on the item. If you have any questions, please message us.

LIVE PLANT return / refund Policy

If your plant should arrive damaged, we require that you notify us WITHIN 24 HOURS of the plant being delivered. Please provide photos of the damage to the plant as well as the box. We will assess the damage and if necessary send a replacement or issue a refund.