Announcement
Everything is in stock and ready to ship !
We strive to provide our customers with quality products and a pleasant shopping experience.
If for any reason you are not completely satisfied with your purchase please message us through Etsy Messenger. We will go to great lengths to be sure your concerns are addressed. We ask that you read the “Item Description “ for each product before purchasing. We try to describe and state the features of each item very carefully. We value your input and take your suggestions seriously and are constantly improving our listings based on questions and suggestions we receive from you. If you have any questions about any product in our shop please message us before you make your purchase. We always provide a very prompt response. Thank you for supporting our small business.
Please visit our website for available dragons!! https://www.freshwateraquaticsny.com/
Also, please follow us on Instagram @ FreshwaterAquaticsNY
Announcement
Everything is in stock and ready to ship !
We strive to provide our customers with quality products and a pleasant shopping experience.
If for any reason you are not completely satisfied with your purchase please message us through Etsy Messenger. We will go to great lengths to be sure your concerns are addressed. We ask that you read the “Item Description “ for each product before purchasing. We try to describe and state the features of each item very carefully. We value your input and take your suggestions seriously and are constantly improving our listings based on questions and suggestions we receive from you. If you have any questions about any product in our shop please message us before you make your purchase. We always provide a very prompt response. Thank you for supporting our small business.
Please visit our website for available dragons!! https://www.freshwateraquaticsny.com/
Also, please follow us on Instagram @ FreshwaterAquaticsNY
Items
Featured items
All Items
Reviews
-
![]()
-
![]()
Lois on May 24, 2022
4 out of 5 starsThe moss arrived healthy & was a nice selection of varieties...it seemed expensive though for such a small bag.
-
![]()
Chelsey on May 23, 2022
5 out of 5 starsIt's so fluffy and green 💚 my hermit crabs are going to love this once I can bring myself to put it in their tank! I may decide to let this "grow a bit" before putting it in there 😆
-
![]()
Samantha on May 23, 2022
5 out of 5 starsThese are so cute! I've got two in my tank now just waiting for cycling to be done so I can add a new betta. Having had bettas before, though, I know they're going to love these little coconut hidey holes.
-
![]()
loewyn on May 23, 2022
5 out of 5 starsSuper cute cave! I love that the suction cup keeps it in place
-
![]()
-
![]()
toriabarks on May 24, 2022
5 out of 5 starsAmazing! Just have yet to see my fish use it but at least I know they have a place to hide now.
-
![]()
-
![]()
Julie on May 21, 2022
5 out of 5 starsReceived more than I thought! Really beautiful and healthy moss :)
-
![]()
About FWAquaticsandReptile
-
![]()
Reptile Accessories -
![]()
Work Shop -
![]()
Quality Aquarium Accessories -
![]()
-
![]()
Sewing
Luisa Russo -Owner
www.FreshwaterAquaticsNY.com
Everything in our shop is in stock and ready to ship!! We usually ship same or next day !!
We strive to provide our customers with quality products and a pleasant shopping experience. If for any reason you are not completely satisfied with your purchase please message us through Etsy Messenger. We will go to great lengths to be sure your concerns are addressed. We ask that you read the “Item Description “ for each product before purchasing. We try to describe and state the features of each item very carefully. We value your input and take your suggestions seriously and are constantly improving our listings based on questions and suggestions we receive from you. If you have any questions about any product in our shop please message us before you make your purchase. We always provide a very prompt response. Thank you for supporting our small business.
Please visit our website for available dragons and our reptile expo schedule https://www.freshwateraquaticsny.com/
Also, please follow us on Instagram @ FreshwaterAquaticsNY
Shop members
-
Luisa Russo
Owner
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Custom and personalized orders
No refunds or returns on custom orders.
Bath Towels, Sleepwear, Hammocks and face masks
No returns on bath towels, sleepwear, hammocks or face masks due to hygiene issues. Reptiles can be carriers of deadly viruses without showing signs of the virus. It is for this reason that items that can come in contact with the animals “intimate” areas are not returnable or exchanged. I would not want to be responsible for passing along any items to any of my customers that would put their precious pet in danger. Face masks are not returnable or refundable due to hygiene issues. I will not resell any mask once it has left this shop no exchanges or refunds allowed. Thank you for understanding. If you have any specific questions about my return policy please message me. If the item is damaged a replacement or refund will be issued.
Returns due to incorrect shipping address being provided at time of sale
If an order is returned to us due to incorrect shipping address being provided at the time of sale we will charge shipping to resend or we will subtract the shipping cost if you prefer a refund on the item. If you have any questions, please message us.
LIVE PLANT return / refund Policy
If your plant should arrive damaged, we require that you notify us WITHIN 24 HOURS of the plant being delivered. Please provide photos of the damage to the plant as well as the box. We will assess the damage and if necessary send a replacement or issue a refund.