Hand and Paw Made Felt Creations and Mobiles
FabulousCat's Shop Policies
❤ Welcome to Fabulous Cat’s Shop! ❤
❀ Each item is unique and handmade. ❀
✉ Feel free to contact me anytime. ✉
I may not know English very well but I’ll do my best to reply as soon as possible!
❤ My home is pet friendly. ❤
☞ Payment can be made via Pay Pal. It's easy and fast.
You don't need to have a Paypal account to use this function, just press the Pay Pal option and follow the link to pay with your credit card. It is safe too!
If you have questions regarding the payment process, read that link : http://www.etsy.com/help/article/361
or this one: http://www.etsy.com/help/article/339
or this one: http://www.etsy.com/blog/en/2007/how-to-pay-with-a-credit-card-and-create-a-paypal-account
Please note that payment should be made when purchasing by clicking on the "Pay Now" button.
Made to order or Custom order items are also to be paid in advance in order to be shipped.
Any unpaid order will be canceled after 3 working days.
I will send you a reminder before canceling.
☞ All items are shipped by Hellenic Postal Service (ELTA) and they are dispatched within 1-2 working days after I receive payment.
If your item is "made to order" I will need 3-5 days to create it and dispatch it after I receive payment.
If you place a custom order, time of dispatching depends -but we're gonna be in touch anyway. :-)
✈ The orders are shipped First Priority Mail to Greece buyers and International First Priority Mail to International buyers.
☞All items above 60$ will be sent by Registered Mail, with Tracking Number, Signature Required.
☞ If you are interested in Registered Mail with Tracking Number, for my other items, please choose it from the shipping options.
✈ Shipments take 5-7 business days within Europe and 7-40 days anywhere else.
All your items will be send in a safe packaging.
☞ Please note that I am in no way responsible for delay of any shipment and loss of shipments with no Tracking Number.
� Please make sure that your Etsy and Paypal addresses match.
If these are not the same (and I have not been able to contact you), your order will be sent to your Etsy address.
Some countries may charge customs fees.
These charges are the recipient’s responsibility.
Refunds and Exchanges
✿ If you are not pleased with your purchase please contact me first to resolve the issue.✿
I accept returns provided the request is made within 14 days after receiving the item. Refund will be made once I receive the item unused to its original condition and in its original packaging.
If you do not have the original packaging item should be packaged carefully to ensure safe arrival.
I will refund the total amount of purchase including shipping costs.
Return shipping costs are the responsibility of the buyer.
The cost of the return shipping is non-refundable.
Custom made items cannot be returned & refunded.
Items cannot be refunded in the event of exceeding the 14 day return policy.
Additional Policies and FAQs
❤ If you are happy with your transaction, I would greatly appreciate a positive review from you! ❤
Last Updated July 23, 2015