FairLadyJewelry

Artisan Jewelry. Made by Hand. ~ by Sunny & Roselyn

Hong Kong · 261 Sales

FairLadyJewelry

Artisan Jewelry. Made by Hand. ~ by Sunny & Roselyn

Hong Kong 261 Sales On Etsy since 2012

0 out of 5 stars
(66)
Shop owner

Sunny Li

Contact

Announcement   My Bridal Shop: http://www.labellechanson.etsy.com with 100% positive feedback from 590+ comments and over 1700 sales. Please shop with Confidence!

My focus for this new shop is simple jewelry for bridal, bridesmaids and everyday wear. Made using genuine gemstones and freshwater pearls.

-- Sunny

1. All purchases will be packaged within 1 - 3 working days after payment unless stated otherwise.

2. For bridal party orders, please convo me for stock availability and special listing request.

3. Please read the shop policies before purchase:
http://www.etsy.com/shop/FairLadyJewelry/policy

4. Approx. Delivery Time: 12 - 15 working days. All parcels sent with registered mail.
See shop policies for further details.

5. Rush orders: Delivery is 3 - 8 working days. Will be posted next working day.

Additional fees apply (shipping only, no commission charge), please purchase:
http://www.etsy.com/shop/FairLadyJewelry?section_id=11327606

Announcement

My Bridal Shop: http://www.labellechanson.etsy.com with 100% positive feedback from 590+ comments and over 1700 sales. Please shop with Confidence!

My focus for this new shop is simple jewelry for bridal, bridesmaids and everyday wear. Made using genuine gemstones and freshwater pearls.

-- Sunny

1. All purchases will be packaged within 1 - 3 working days after payment unless stated otherwise.

2. For bridal party orders, please convo me for stock availability and special listing request.

3. Please read the shop policies before purchase:
http://www.etsy.com/shop/FairLadyJewelry/policy

4. Approx. Delivery Time: 12 - 15 working days. All parcels sent with registered mail.
See shop policies for further details.

5. Rush orders: Delivery is 3 - 8 working days. Will be posted next working day.

Additional fees apply (shipping only, no commission charge), please purchase:
http://www.etsy.com/shop/FairLadyJewelry?section_id=11327606

Sunny Li

Contact shop owner

Sunny Li

Shop policies

Last updated on May 27, 2013
~ Philosophy ~
My adornments are made to compliment and adorn women for their wedding day, special occasions and everyday wear.

~ Handmade Guarantee ~

Every piece follows etsy's guidelines on handmade goods. I hand select all components for every jewelry piece to check for quality and defects. Each piece is hand produced with skill and care, nothing has been outsourced to a factory. I an more than happy to modify a piece for you if I am able.

~ Wrapping ~

I wrap each of my items very carefully with three layers of strong tissue paper and bubble wrapping, tied in an organza gift bag and shipped in a bubble envelop.

Accepted payment methods

Payment
- Payments made through Etsy only via paypal.

- e-Cheque payments are accepted. However, items will be shipped only after payment has cleared (this can take between 3 - 8 working days).

- Reserved listings will be cancelled within 3 working days if payment is not made (please convo me if you have special circumstances).

- I am not responsible for any tax. If you are worried about VAT or other custom taxes that your country may enforce, please contact me.
Shipping
(A) Turnaround Time

- Items will be dispatched 1 - 3 working days after payment has cleared. Custom and made to order times will be dispatched 1 - 5 working days after depending on the piece.


(B) Speed Post Delivery: (Only available to certain countries).

- Made to order items are RUSHED and will be dispatched 1 - 2 working days after payment.

- Delivery time: 3 - 8 working days (excluding weekends and public holidays).
Tracking number will also be provided.

- Extra flat fee of USD 14 OR USD 20 depending on country:

1. http://www.etsy.com/listing/76081829/speed-post-usa-australia-new-zealand
2. http://www.etsy.com/listing/76081514/speed-post-canada-europe-and-mexico


(C) Registered Mail: Default Mail Service

- All ordinary parcels are shipped with Registered Mail. Tracking number will be provided.

- SIGNATURE may be required, please address to place most convenient.
(E.g.: Office, Home, Relative, Neighbor).

1. USA, Canada, Australia and NZ: 12 - 18 working days.

2. Republic of Ireland, UK and Western Europe: 7 - 15 days.

3. Israel: 6 - 10 days.

4. Southeast Asia: 5 - 10 working days.

5. Rest of the World: 7 - 21 working days.
Refunds and Exchanges
(A) NON-ELIGIBLE ITEMS:

- I DO NOT accept returns or refund items that are UNWANTED as I do not want to re-sell an unwanted accessory to another bride or customer. Items eligible for refunds or to be re-sent are set out in section (B).

- If you require special arrangements, please message me before purchase.

- If for whatever reason, I agree to have a parcel returned to me, I will not pay for the return shipping fees, nor will I return the original shipping fees.


(B) LOST and DAMAGED PARCELS:

- If your parcel is LOST, or is DAMAGED upon receipt:

(i) I will provide a FULL refund (including shipping fees) OR

(ii) I will re-send the item for FREE.

- The choice is yours unless the lost or damaged item was the only one left.

- If the parcel arrives damaged, please send photographic evidence to my email address: etsyshopping [!at] gmail.com OR attach it as an image in an Etsy message within 7 DAYS. No refunds or re-sends can be made beyond this deadline or without photographic proof.

- Damaged parcels do not need to be returned to me.

- Parcels will be DEEMED lost after 30 working days (excludes weekends and all relevant public holidays).

- If the parcel turns up eventually please DO NOT accept delivery as this is dishonest behavior and it has happened to be me before. As all my parcels are sent with registered mail, I can conform when the parcel has been received by the recipient.
Additional policies and FAQs
~ Custom and Made to Order Items ~

- I have taken many custom orders. Some are original designs, others are modifications of existing designs. If it isn't in my shop, please send us a photograph or an idea of what you are looking for and we will tell you if we are honestly capable of creating it.

- Each custom piece will take us between 1 - 5 days to create for you depending on complexity. If you order multiple custom items, it may take longer to create all your items.

- If you need the items urgently please contact me and I shall do my best to prioritize. Otherwise, if you need the item soon: please purchase priority shipping:
http://www.etsy.com/shop/labellechanson?section_id=10046659

- If you would like a color chart of crystals (we use Austrian and Swarovski crystals), please convo us. We may need to charge a small additional fee to procure the materials.

~ Wholesale/Commercial Orders ~

- Please contact me if you are interested in commercial or wholesale orders. Please understand that all items are handmade so this may limit the quantity that can be produced in a given time.