Healing Arts Collective
FamilyofLightDesigns' Shop Policies
Hi We are a collective of five wemoon making beautiful artistic wearables. Our philosophy is to make sure the artist is paid fairly, but to also make sure that the customer is paying a fair price! compare our prices, creativity, and quality to anyone else, if you can.
for now i am only accepting the payment option through paypal. that means you may use your card and the money goes into my bank account. you must pay me before i ship anything out. as soon as your bill is paid i will ship your package. If something must be canceled, you need to contact me via e-mail. I then can track your package and have it sent back to me. when i recieve the package back, i can then put your money back into your account.
We currently use USPS standard mail for delivery. We are not responsible for lost, stolen or damaged items. Please let us know if you need insurance on the package. We are also always happy to work with expedites, please send a message if you need special shipping. We can also use alternative carriers, if necessary.
Refunds and Exchanges
if something does not fit, or is somehow damaged in the mail, i can alter or fix the garment if the initial one is sent back to me. I will not do refunds on items that do not fit, or that are damaged but i will give you the amount you can spend toward another item, or you may have something custom made.
Additional Policies and FAQs
We currently whole sale to The Green Side Up gallery and are open to other wholesale opportunities, please message to furthur inquire!
Last Updated November 7, 2014