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Shop policies

Last updated on March 15, 2011
Welcome to FANATICAL!!!!

I love to make jewelry and I hope you enjoy your jewelry purchase for years to come. All my jewelry is made with love, in the hopes of bringing our little girl home from China.

My top priority is giving my customers a smooth and enjoyable buying experience.

Accepted payment methods

Returns and exchanges
Refunds/exchanges are only offered if there is an error on my part or if an item is faulty. If an item is faulty you must contact me within immediately or within 3 days of receipt for a refund/exchange.

I reserve the right to refuse returns which I feel are not in the original condition.
Paypal is the only form of payment accepted, and is expected immediately upon checkout.

I reserve the right to cancel an order if payment is not received in a timely manner.

Please ensure your Etsy address matches your Paypal shipping address. Orders will be delayed if they don't - I'll have to confirm the correct address before shipping.
Unless otherwise agreed upon, I ship via USPS. Standard shipping is $4.00 within the continental United States. Shipping cost to locations outside the U.S. will be determined on a case by case basis.

Delivery tracking and confirmation are available. Please specify this option if you desire these services. We are not responsible for delivery problems if standard USPS shipping is used.

Orders ship within 3-4 business days of cleared payment received.

Insurance is recommended as this is the only way you will be covered in cases of postal loss/damage. If you'd like to purchase insurance please contact me for a quote before placing an order.
Additional policies and FAQs
If you have a query regarding your order, please email the date of purchase, your user id, and the item(s) purchased. This will ensure a speedier response.

Please do not hesitate to email me with any questions: fonnetta [!at]