FannieAndFlo

Fannie & Flo (Home for Displaced and Orphaned Artisans)

On Etsy since 2014

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

FannieAndFlo

Fannie & Flo (Home for Displaced and Orphaned Artisans)

15,966 Sales

%s out of 5 Stars

Items

FinicalFlo

Contact shop owner

FinicalFlo

Reviews

Average item review
5 out of 5 stars
(2313)
See reviews that mention:
quality 362 shipping 566 customer service 227

About FannieAndFlo

Sales 15,966
On Etsy since 2014

Fannie & Flo's home for displaced and orphaned artisans.

Shop members

  • Francine Finch

    Owner, Creator, Designer

  • Florence Finch

    Creator, Designer, Owner

Shop policies

Last updated on April 21, 2018
Thank You for looking in our shop.
We're excited to be here and hope you find something that you love.
"Fannie and Flo"- we are long since retired but still believe that the values and experience one acquires throughout a lifetime will always be enough to sustain.

We are relatively new to Etsy however our customer service values are as old as dirt. We've continued to stay busy and we are so grateful for the opportunity to do so without having to learn too many new things- we are old and our brains are full!
We just knew that "Etsy" would be a perfect fit for us.

Fannie and Flo???? Yes, Francine and Florence.
To our friends and family we've always been Fannie and Flo.
Abby (Abigail) is our first orphan recruit. She has 44 years of bakery experience, and (more importantly) access to a Michigan state licensed kitchen that's happy to lease to old ladies so our products can be produced legally.
(That's why we let her in the club)
Now, let's go list some stuff ..... we can talk more about ourselves later....

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
We really just don't want to give the money back.
More than likely by the time the fat hits your doorstep, Flo has already spent the cash on Schnapps and Lavender Scones...(but we don't want you to be disappointed so I hid a small stash of cash under the good china on the top shelf in the hall closet).
In the sad event that you just are not happy with your purchase
(and you simply don't want us to make you happy), let me know right away.
If you don't want it - then we certainly don't want you to have it.
No amount of money is worth the value of one's reputation.
Send it back & get a refund.
I won't be angry, and I won't tell Flo.

PDF Instant Download Recipes-
Our recipe files all contain pictures of every step in the process, making them very easy to play along.
If you do get one of our recipes and don't understand something just "convo" us, we would love to help you.
Payment
We will take PayPal, credit cards, money orders, personal checks, rain checks, IOU's
and occasionally chickens or puppies*.
With an IOU we will HOLD an item for you.
Send a check and we will ship on the way home from the bank.

*At this time we really don't need puppies or chickens
(this could change so please check back often).

We would like payment to be completed within 3 days, however we also understand that we can't always have everything the way we like.
Send us a message if something comes up and you need a little more time.
Shipping
We are shipping at least 3 days per week- and we try our best to ship within 24 hours

I apologize for any inconvenience as we've found it to be impossible for us to use the wonderful calculated shipping feature on Etsy. The package options we use will vary to get the most cost effective pricing, and we will always combine shipping for the best rate, and reimburse overages.
A package to Oregon for example, can ship in a flat rate medium box for $12.45 when the same order going to Illinois will ship for $7.10 in a "regional" box whereas that same "regional" box would cost $16+ to Oregon!
Single item postage costs listed are as close to actual as we can calculate.
Multiple item orders may appear to be obscenely high with some product combinations however you can always contact us prior to ordering for your exact cost.
Again, overages are refunded as soon as we print your label.

We don't charge a fee for "Handling",
We are happy to handle your stuff for free.

We regretfully do not list options for international shipping. As much as we've dreamed of being able to just ship our fat to another country never to be seen again, we have found it can be embarrassingly cost prohibitive due to the package weight, and you would likely incur some very intrusive questions concerning your box of fat.
Should you be leading a "cost-be-damned" lifestyle, we would be happy to provide shipping quotes to any overseas location.

It's recommended that you request additional insurance for any shipment valued at over $50 ($100 for UPS), contact us prior to payment if you are interested in this.
Additional policies and FAQs
Our production environment is free of Tobacco, Pets, Hard Liquor, Offensive Odors,
Dirty Jokes and Racey Undergarments.

Years ago, Flo and I saved up our money (30¢) and together we sent away for Sea Monkeys. We were introduced to these "lively creatures" within the pages of a "Porky Pig" (how ironic indeed....) comic book.
The advertisement showed them sporting saddles and told us they were long-lived, friendly little fellows- able to learn tricks and very easy to train!
We had such high hopes for our new pets, but alas they could not be saddled and never did learn any tricks.

Due to our Sea Monkey experience, we offer product samples. Should you be unsure that our product will meet your expectations, please contact us and we will gladly provide samples.
It's important to us that you know what to expect!