FarmHouseWoodcraft

Custom Family Name Signs & Woodcraft

Portland, Oregon · 3477 Sales

FarmHouseWoodcraft

Custom Family Name Signs & Woodcraft

Portland, Oregon 3477 Sales On Etsy since 2010

0 out of 5 stars
(569)

Announcement   Welcome to Farm House Woodcraft!!


**********************Shipping Info**************************

Wood signs can take up to 10 business days for processing because of how many steps are involved in creating these custom items. Shipment times may also vary based on how quickly we receive confirmation of your proof, size of your order or fulfilling custom orders or requests. If you do not input color choices and other custom information into the message to the seller during checkout, your order may be delayed.

WE SHIP TO YOUR ETSY ADDRESS, please make sure it is correct. If you are ordering the item as a gift and shipping directly to the recipient, please input their address during checkout.

We ship all packages USPS. As soon as we send out your package, you will receive an email with a tracking number.

PLEASE NOTE: If we ship out your sign with the information that you have provided for us and you have approved your proof, but you discover later that the spelling or dates are incorrect, we will be happy to change your sign to display the correct information. However, you will be responsible for return shipping, and shipping once the sign is fixed ($26.00, $13.00 both ways). Please be sure when confirming your proof that information is correct.

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****** Promoting Sustainability ******
100% of the waste generated from our business is recycled. This includes the vinyl waste, backing paper, cardboard packaging, etc. We are committed to keeping a small footprint and minimizing our impact on the environment.

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We would like to say thank you to all of our customers for being so friendly, giving us great feedback, and for supporting our shop! Keep your eyes out for the new designs we will be listing every Sunday and keep your photos coming!

We love to do custom orders. Let us know if you have any design ideas that you would love to see become a reality and we will try our best to make it happen.




If you have any questions you can send us a convo or email us at sales [!at] farmhousewoodcraft.com.

Thanks for visiting the Farm House!

Announcement

Welcome to Farm House Woodcraft!!


**********************Shipping Info**************************

Wood signs can take up to 10 business days for processing because of how many steps are involved in creating these custom items. Shipment times may also vary based on how quickly we receive confirmation of your proof, size of your order or fulfilling custom orders or requests. If you do not input color choices and other custom information into the message to the seller during checkout, your order may be delayed.

WE SHIP TO YOUR ETSY ADDRESS, please make sure it is correct. If you are ordering the item as a gift and shipping directly to the recipient, please input their address during checkout.

We ship all packages USPS. As soon as we send out your package, you will receive an email with a tracking number.

PLEASE NOTE: If we ship out your sign with the information that you have provided for us and you have approved your proof, but you discover later that the spelling or dates are incorrect, we will be happy to change your sign to display the correct information. However, you will be responsible for return shipping, and shipping once the sign is fixed ($26.00, $13.00 both ways). Please be sure when confirming your proof that information is correct.

**************************************************************



****** Promoting Sustainability ******
100% of the waste generated from our business is recycled. This includes the vinyl waste, backing paper, cardboard packaging, etc. We are committed to keeping a small footprint and minimizing our impact on the environment.

**************************************************************



We would like to say thank you to all of our customers for being so friendly, giving us great feedback, and for supporting our shop! Keep your eyes out for the new designs we will be listing every Sunday and keep your photos coming!

We love to do custom orders. Let us know if you have any design ideas that you would love to see become a reality and we will try our best to make it happen.




If you have any questions you can send us a convo or email us at sales [!at] farmhousewoodcraft.com.

Thanks for visiting the Farm House!

FarmHouseWoodcraft

Contact shop owner

FarmHouseWoodcraft

Reviews

No reviews in the last year
Hope Rike

Hope Rike on Aug 31, 2015

1 out of 5 stars

I ordered and paid for a sign on August 6th 2015. The item was to ship by 8/20/15. On 8/27 I messaged the shop because I had heard nothing of my item shipping. The same day the shop responded and apologized for the delay stating there was a death in the family. She told me she would get me a proof right away and she would ship my item today Monday the 31st. I have not received the proof and the shop has not responded to my last 2 emails. In the past I had ordered multiple signs from this shop and had a good experience. I was understanding when they said there had been a death in the family but I'm becoming wary as no one will respond to me. When I looked at reviews more carefully I see that most of the newer reviews are negative by people having the same problem- might be time for etsy to take action.

Brittany Silva

Brittany Silva on Aug 19, 2015

1 out of 5 stars

Poor communication, seller fell on some hard times - but instead of responding promptly or sending out a shop message, simply didn't respond. Item was cancelled, only after I sent a report to Etsy, to which I finally received a response saying the item was ready to ship the next day. Item was not shipped, and when I messaged seller to ask about the item, the order was cancelled.

tchadwell0623

tchadwell0623 on Aug 13, 2015

1 out of 5 stars

Terrible... No contact... Weeks go by... Proofs sent... Sent corrections... No reply... Had to contact etsy since it has been almost two months.... And now the items are cancelled.... Do not do business if you actually want your product!

View all 569 reviews

Shop policies

Last updated on November 5, 2012
We have been happily serving the local community in Portland, OR and have decided to expand to internet sales. Let us know what we can do to make your on-line experience the best. Please visit our website, farmhousewoodcraft.com for the widest selection of inventory and customization options!

You can now follow us on Facebook! Check out our page for information about new designs, projects we are working on, and more about life on the farm!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
Currently, we are only accepting Paypal. Please make sure your name and address are correct for shipping.
Shipping
Wood signs can take up to 10 business days for processing because of how many steps are involved in creating these custom items. Shipment times may also vary based on how quickly we receive confirmation of your proof, size of your order or fulfilling custom orders or requests.

If you do not input color choices and other custom information into the message to the seller during checkout, it may delay your order.

WE SHIP TO YOUR ETSY ADDRESS, please make sure it is correct. If you are ordering the item as a gift and shipping directly to the recipient, please input their address during checkout.

We ship all packages USPS. As soon as we ship your package, you will receive an email with a tracking number.

PLEASE NOTE: If we ship out your sign with the information that you have provided for us and you have approved your proof, but you discover later that the spelling or dates are incorrect, we will be happy to change your sign to display the correct information. However, you will be responsible for return shipping, and shipping once the sign is fixed ($26.00, $13.00 both ways). Please be sure when confirming your proof that information is correct.


INTERNATIONAL SALES PLEASE NOTE:
Customs fees are the responsibility of the buyer. We will complete all required paperwork but cannot anticipate the fee. If you have questions or concerns please ask the before ordering. Thanks in advance!
Refunds and Exchanges
If you're unhappy with your merchandise for any reason let us know and will gladly take it back. Returned merchandise will be shipped back to Farm House at the buyers expense. If Farm House sends out a defective project we will cover all shipping costs and supply you with a new item.

PLEASE NOTE: If we ship out your sign with the information that you have provided for us and you have approved your proof, but you discover later that the spelling or dates are incorrect, we will be happy to change your sign to display the correct information. However, you will be responsible for return shipping, and shipping once the sign is fixed ($26.00, $13.00 both ways). Please be sure when confirming your proof that information is correct.
Additional policies and FAQs
As all images are customizable, a message to the seller is required for checkout. If you do not include a message to the seller on any item, we will do our best to contact you if needed to get color info or any other special requirements. If we do not hear back after seven days following the purchase, we will cancel your order and refund your payment.

We welcome Alchemy and Custom orders. Please provide us with information about what you are looking to do (size, color, etc) and we will do the best to provide you with what you are looking for.

Also, if you are interested in any of the stock products we have listed in your shop, but just need a minor modification or customization, please let us know! We are here to make the perfect design for you.