FavouriteNotebook

Unique stationery, handbound journals, planners

Kherson, Ukraine · 678 Sales

FavouriteNotebook

Unique stationery, handbound journals, planners

Kherson, Ukraine 678 Sales On Etsy since 2015

5 out of 5 stars
(121)

Announcement   Dear buyers and guests of my shop!
Wellcome to my store!
You can choose handcrafted notebook or planner for yourself or your friends.
Dear customers, currently, delays in the delivery of parcels to the U.S. and Canada are possible.
Keep this in mind, please.

Announcement

Last updated on Feb 13, 2018

Dear buyers and guests of my shop!
Wellcome to my store!
You can choose handcrafted notebook or planner for yourself or your friends.
Dear customers, currently, delays in the delivery of parcels to the U.S. and Canada are possible.
Keep this in mind, please.

Valentina Mikhailova

Contact shop owner

Valentina Mikhailova

View all 96 items

Reviews

Average item review
5 out of 5 stars
(121)
View all 121 reviews

About

Creative stationery, hand bound journals and pessonalization planners

Hello! I'm sure you'll pick something for yourself or your friends!

Around the web

Shop members

  • Valentina

    Owner, Designer, Curator

  • Konstantin

    Assistant

Shop policies

Last updated on July 16, 2018
Hello!
My name is Valentina.
I love notebooks. I make notebooks.
I love textile and leather. I make notebooks in textile and leather covers :)

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 12 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I want you to be happy with your purchase.

However, if you are not satisfied with your order, the item must be returned within 7 DAYS after the buyer receives the item. All items must be returned in original conditions without any physical changes with all of its components. If the product is damaged or dirty, the money will not be returned.
We do not refund payment for delivery, only the cost of the product.

If the package is lost, I return the money after I receive official written confirmation of the loss from Ukrainian post.

For orders with personalization can't cancel and return! Thanks for your understanding.

If for any reason you are unhappy with your purchase, contact me as soon as possible and we will resolve any problem.

If you wish to cancel transaction (before the order was made and sent), please, note, that there is non-refundable 9% and Paypal fees (for USA - 1.9% + $ 0.30, other countries 3.4% + $ 0.30).

If you haven't picked your package from the post office, or the address was not specified correctly, the package will return to the sender as "unclaimed". In this case, the receiver will have to pay for repeating shipping.
In case of returning the package to the sender, if you want to cancel the order I can make the moneyback without the shipment price part after the package has arrived to returning point. Also non-refundable is 9% and Paypal fees (for USA - 1.9% + $ 0.30, other countries 3.4% + $ 0.30).
Attention! If you ordered dated planner, I can't make a refund. You must pay for re-delivery and I will send you parcel again.

In case a return your order to the shop, you will get the money back after the package is returned to the seller. While returning parcel, please give the seller a tracking number.

Thank you for understanding!
Payment
I accept only PayPal.
If you don't have a PayPal account, just choose "pay by credit card" on the PayPal page.
All payments are due within 1-3 business days. Orders will not be shipped until payment has been received.

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Shipping
If the item is ready to ship I will send it within 3-5 business days after payment confirmation.
If the item is marked as "made to order" it will take up to 10-12 days to complete your item.

If you want to get your order before needed date, please, ask me about it before ordering!

I do not ship on Sundays.

The buyer is responsible for any customs duties or fees that may apply.

I use the Etsy mailing address, please make sure it is correct.

I will let you know when your package is on the way. I will also send you a tracking number of your package.

Standard international shipping takes up to 20-30 business days.
Sorry, but I am not responsible for post offices work.

Normal delivery time out from Ukraine takes about:

U.S. - 20-45 days
U.K. - 15-20 days
Canada - 30-60 days
European Union countries - 15-20 days ( excluding Italy - 30-45 days )
Australia - 20-40 days
New Zealand - 15-25 days
South Africa - 20-30 days
Israel - 10-20 days
Japan - 7-15 days
Other countries - to 25-50 days.

Sellers aren't responsible for delays due to customs.

ATTENTION! Before Christmas, the delivery time growing up +10-15 days for all countries because the post offices are very busy. After December 1 I can not guarantee, that your purchase will be delivered earlier than Christmas.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

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Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

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Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

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Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

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Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 2 years.

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Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer.

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Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

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How to Contact Me

For purposes of EU data protection law, I, Valentina Mikhailova, am the data controller of your personal information. If you have any questions or concerns, you may contact me through Etsy conversations or email me at walmbook [!at] gmail.com. Alternately, you may mail me at:
Valentina Mikhailova
Ukraine 74907