FawnAndMud

3-5 Business day Processing | www.fawnandmud.com

Casselberry, Florida · 4141 Sales

FawnAndMud

3-5 Business day Processing | www.fawnandmud.com

Casselberry, Florida 4141 Sales On Etsy since 2016

5 out of 5 stars
(779)

Announcement   SHIPPING/PROCESSING INFORMATION We are currently at a 3-5 business day processing time. We will be out of the office from September 29th-October 7th. Orders will resume shipping October 7th!

*Please ensure you are reading our size chart provided in each listing.

--We answer messaged Monday - Friday with the exception of holidays and summer months while our kids are out of school, during our business hours of 8am-4pm. Please allow up to 24-48 hours for us to return your message! Sometimes we are very busy processing orders and cannot get to our messages at the moment. Most questions can be answered in our detailed listing descriptions or our FAQ area. --

Want 10% off of your order? Sign up to be on our VIP E-Mail list and get the latest information before anyone else! Copy and paste this code into your browser to sign up: >>> http://eepurl.com/c-fkK1 <<<

Announcement

Last updated on Aug 15, 2018

SHIPPING/PROCESSING INFORMATION We are currently at a 3-5 business day processing time. We will be out of the office from September 29th-October 7th. Orders will resume shipping October 7th!

*Please ensure you are reading our size chart provided in each listing.

--We answer messaged Monday - Friday with the exception of holidays and summer months while our kids are out of school, during our business hours of 8am-4pm. Please allow up to 24-48 hours for us to return your message! Sometimes we are very busy processing orders and cannot get to our messages at the moment. Most questions can be answered in our detailed listing descriptions or our FAQ area. --

Want 10% off of your order? Sign up to be on our VIP E-Mail list and get the latest information before anyone else! Copy and paste this code into your browser to sign up: >>> http://eepurl.com/c-fkK1 <<<

Fawn and MUD Team

Contact shop owner

Fawn and MUD Team

View all 247 items

Updates

There is still time to order for Valentine's Day! Take advantage of our free shipping and 10% off $50.00 now through Friday!
NO Coupons Necessary! wink
We love when customers share photos of their little ones! Thank you so much Jane for sharing this photo of Arden & Stella. ♡
Power has been restored after Irma. ♡ We are working on answering questions today and setting our office back. We should be fully up and running by tomorrow morning! ♡ THANK YOU for all of your prayers and well wishes while away!!!
View all 5 updates

About

Shop members

  • Dara

    Owner, Designer, Shipper

    Owner and opperator overseeing all production done here at Fawn + MUD.

Shop policies

More information

Last updated on Mar 11, 2018
Frequently asked questions
💖 HOW DO I WASH/CARE FOR MY ITEMS? 💖

Care instructions are sent with every purchase!

⏰ Does your process time include shipping times? ⏰

No, our process or turn around times does not include shipping time. Ship time is additional. Ship time does vary based on your selection. First class does not include insurance, and takes roughly 2/5 days in transit after our processing time. Priority does include insurance, and typically takes 1-3 days additional transit time once we have shipped.

📦 🤷 My order says delivered, but I can't find it? 🤷📦

We do not have control over the postal service. USPS has GPS tracking in which they can locate your package. If your order says delivered, but you cannot find it, we suggest you calling your local post office to see where your carrier might have left it. We cannot be responsible, for USPS lost packages unless covered by priority mail.

👕 How do I know what size to get my child? 👕

We offer our size chart in each listing photos, you can access it by scrolling through each listing to the right of the main photo. We suggest you check against a shirt your child is comfortable in currently by laying the item flat and measuring under the armpits across and shoulder to bottom.

🌈 Can I change the colors? 🌈

Absolutely, we can change the color of the design. Send us a message and we will send you our color chart for you to choose a custom color!

🚫 RETURNS, REFUNDS, CANCELLATIONS? 🚫

We are a small shop, so at this time we do not offer cancellations or refunds, as we begin working on your items right away. There are NO exceptions to this. We do not offer exchanges due to sizing error issues, change of plans, circumstances, postal service, not reading processing times, or the listing descriptions prior to purchase. We do not offer exchanges, as our shop specializes in customized options to fit your needs at the time of purchase. We pride ourself on customer service and want you to be happy with your order, so please ensure your order is accurate, your address is correct and you have reviewed our size chart prior to purchase.

🏡 Oh no! I have input the wrong address! What can I do?! 🏡

If your order has not shipped yet, please send us a message and we will gladly update your address for you.

⏳ SHIPPING TIMES AND PROCESSING? ⏳

Our processing times will always be most up to date in our "ABOUT" section on our homepage. If you need your item(s) faster, please include the RUSH MY LISTING PLEASE. The link can be found in our "EXTRAS" tab

⭐ CAN I ADD A NAME OR NUMBER TO MY SHIRT? ⭐

♡ If you need a name or number added to the back or front of our shirt design, please include this listing at checkout PER shirt. This covers the added material costs. There is no exception! ➡️You can find the listing here: https://www.etsy.com/listing/547842306/add-long-sleeves-to-any-tee-design?ref=shop_home_active_2

👗 LISTINGS WITH TUTUS: 👗

All of our precious tutus are 10 layers of soft and fluffy tulle and adorned with coordinating/matching bow. Please hand wash, and lay flat to dry!

If you are needing a different size, please leave the desired size preferred in the note to seller upon check out.

♡ SMALL SIZED TUTU: (NEWBORN - 5 MONTHS)
12.5" across waist (14" when stretched) and 7" total length (tulle layers each 5.5" length)

♡ MEDIUM SIZED TUTU: (6 MONTHS - 3T)
15" across the waist (19" when stretched) and 8" total length (tulle layers each 6" length)

♡ LARGE SIZED TUTU: (4T-9Y)
19" across waist (28" when stretched) and 8.5" total length (tulle layers each 6.5" length)