I M P O R T A N T: Handle with care, it is recommended to NOT shower, swim or apply lotions while wearing these pieces of jewelry, as you will break down the adhesive, and or create discolorations of the metal(s) used to create your special piece. Use a polishing cloth rather than liquid cleanser which will damage pearls, crystals, some metals, and other delicate patina finishes. Store your jewelry wrapped in tissue paper inside a jewelry box to minimize exposure to the air.

All items are carefully packaged and arranged neatly inside of gift boxes with suitably tissue and cotton fiber fill. If ordering multiply items I'll leave small indications of which items are tucked away inside. This way you can present your item(s) to your recipient(s) without undoing the packaging. No receipts or invoices are shipped with your items to avoid prices being displayed if being sent as a gift. Please refer to your Emails for invoices and tracking information.

Packages are sent US First Class Mail with tracking and may take up 3-7 business days to reach their destination(s). This time may fluctuate during busier holiday seasons. I do offer faster shipping methods, please use the drop down menu when checking out. Please refer to your Emails for tracking information and feel free to contact me with any concerns.

Packages are sent First Class Air Mail. It may take 14 business days for your package to reach you depending on your postal service and customs. This time may fluctuate during busier holiday seasons.

A notification and a tracking number will be sent to you when I ship your items. All custom duties are the responsibility of the buyer. Shipping charges are non refundable. Customs fees are a shipping charge. All international items are shipped with insurance.

Buyers pay the additional costs such as duties, taxes, and customs clearance fees. Import charges can vary widely, but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.

Returns:
If you're not satisfied with your purchase, please contact me here on Etsy prior to your review. We can assess the situation and go from there. I'll do my best to resolve any issues. If you would like to return your purchase please return in the same condition that it was received in along with the packaging to ensure it's safe arrival. Please do within 1-3 days of receiving. I can not refund on shipping charges as it was an expense paid to ship your item.

Exchanges:
If you would like to Exchange your item for a different one, it really depends on what I have readily available and or if I can replicate the item because sometimes my pieces are one of a kind.

Cancellations:
Kindly notify me of any cancellation as soon as possible!

Wrong address:
I ship your items to the address provided to me on ETSY. Please, double check that you have entered the correct address. If any changes need to be made, please contact me IMMEDIATELY as I do ship quickly. I can not be held responsible for your mistake. If the package is returned to me I will only resend after contacting you.

Missing Packages:
If your package tracking information is marked as delivered, but is not within your possession, there's little that I can do. Please, check with other family members who might collect the mail and or neighbors who might have received your package by mistake. If you believe your domestic US mail was stolen from your mailbox you should file a Mail Theft Complaint via the USPS website.